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Reviews for Buffalo Wild Wings in Sugar Land, TX

Chris Valenzuela 1 year ago
1

They never answered the phone for take out, I show up while still on hold and the guy was on his phone. No line, no customers. ... It was quicker to come and place the order. Rude to put someone on hold,19 minutes. **Edited to add: I received order veryquick in 8 minutes. Wings where great, good size. Read more

Shayan 1 year ago
1

Ordered 10 wings for takeout at 7:40pm on 30th october, 2022. Got 9 wings only !!! Wth. How hard is it to count ? Not to mention... the wing size was absolutely tiny. Check the pic. Wont come again. Edit: I filled that form the next day of order, no onereached out to "do right". That shows how much they care about such blunders Read more

Fred H 1 year ago
2

Slow service and cold wings but we seem to come back thinking they would get better and lack of other options in this area. They... were out of three beers on draft today that we wanted to order so we asked to taste a different one... The waiter went to askthe manager and SHOCKINGLY he said that they don't do that any more... You have to buy it without a taste. WOW. With this typeof service, no wonder why this place is empty on a Sunday. Not sure if we would ever come back here. Read more

tonya betts 2 years ago
1

It wasn?t crowded enough for me not to receive an order of fries , the waiter Elder never offered refill on sodas , Elder missed... up my order and returned it to me freezing cold , The other tables received their food the soda etc. I asked him for a sodarefill twice and never received it . I will not be returning here . This place is garbage . I will go back to bombshell where Ireceive good service !. I?m very patient and understanding but this service I received today was the worst ever!! Sry but notsry ???????? Read more

Mark Pickle 2 years ago
2

The only reason anyone should go to BWW is to see the ball games on multiple screens. The food leaves much to be desired. Got... tired of the tiny overpriced wings so I thought I'd try the newly advertised buffalo wing pizza. Looked pretty decent from theads showing a lot of chicken, cheese and other ingredients. Well here's what I got, mostly bare crust with no cheese and someoverdone ranch sauce. I asked the server if the pizza looks anything like the pictures of the pizza shown in the menu. Heagreed it didn't. He checked with the manager who said they would give a small discount but not a pizza that looked like themenu. Didn't even offer to remake. Can you say rip off? Read more

Rich Hamilton 2 years ago
1

Carryout order....tried to do it online. App wouldn't take the order, had to call in. Placed the order and asked about... extreme price change from the online order...."oh, we don't do combos on the weekend." So, $30 of food on the App cost$40....ya know, cause it is Saturday???? Picked up my food; they messed up the order. I told her this isn't what I ordered,"well, I read you the order back." Clearly, we had a miscommunication, because I placed the exact same order 3x. (2x on theapp, 1x on the phone...but it must have been my fault.) This was once an awesome place for hot wings, cold beer and goodservice. Personally, I am not in a big hurry to return. Did I mention, the food was cold when I received it? Read more

Keeton Michael 2 years ago
1

Visited this location on 5/10/2022 and will never return. Ordered two 10 piece traditional wings for the BOGO free promotion. I... ordered my 10 with two sauces and the other 10 were all one sauce. Was brought 20 wings each and when we brought it to theirattention, the manager made our server come get 10 wings from each plate. Of course the server apologized and put on gloves butI was so disgusted I couldn?t even finish my food. I feel bad for that server, even tho he admitted he misunderstood and goofed,it happens we are only human after all. But to be degraded by having someone come pick through my plate is on another level!!! Read more

Allauddin Maredia 3 years ago
5

My experience was great here. The workers were polite and helpful. A quick tip, ordering online with an account. Although the... waiting is long (about 20 minutes after ordering) the food is in a very good quality and completely worth it. Read more