Reviews for Dunkin' in Sugar Hill, GA
Stopped in for some donuts for the kids that were fresh and the service was quick and with a smile! Can't beat that
The guy running the drive through was EXTREMELY unprofessional, when my fiancé asked for a couple seconds to decide what she... wanted. We were met in a condescending tone with ?just letting you know we close in 10 min? like we were going to need 10 min toorder. Then snatched her card from her at the window. If you?re not happy with your job, please don?t take it out of customers.We didn?t need 10 min to order. We needed 30 seconds lol. Will not be going back Read more
The service is very bad and rude workers. We ordered some donut holes and they only provided half of what was ordered. So we... called and told them and they just said, so. So we thought we would give them another chance. This time we got milk withdonuts and the milk was spoiled. Never go there again. Read more
I ordered 2 Boston Creme donuts (from this location) and both were just thrown in the bag, chocolate left everywhere but on the... donuts, napkins thrown above. This is seems to be the "normal" at all locations not sure why. I will continue to come by for myCharlie cold foam w/almond milk because I haven't had any issues with (& when I have because it was wrong-they have fixedit/another location) but I will not get anymore donuts from any of their locations. Read more
Went through the drive thru this morning at 8:40, and was met with a black cup of coffee filled to the brim that spilled on me... in transition to my cup holder and that resulted in 2nd degree burns which I had to receive medical care for. I?ve been aregular here since they opened and never complain but lately I?ve had to stop and pour coffee out at the end of the drive thrubecause it?s so full. When I went in to complain I was offered $150 for my 1st medical visit only with the stipulation I signsomething first lol, no apology, no offer to retrain their employees, no offer of a refund, and no offer to clean my car (whichmind you is COVERED in coffee as it was an extra large). And the manager was doing that to get me out of her hair honestly,seeing as how she had to call HER boss to see what to do first. She didn?t even ask if I wanted to file a formal complaint, just~do you know who gave you the coffee?~ ¯_(?)_/¯ Read more
Staff was very nice, even early in the morning! Food hot and fresh. Coffee was good with a nice group of choices but not so many... that the baristas need a voice recorder to get the 15 item list of special twists to a drink. Read more
Stopped by to grab a quick breakfast but everything I got was old and stale. The chicken was clearly double-cooked and what?s... worse is that the second time it was cooked it had already been cut, so it was tough and hard to chew. I threw the whole mealaway and went to McDonalds instead. This is definitely the last time I will visit this location, which is sad because I usuallylove food from this franchise, but this particular store is not good. Read more
Doesn't honor free coffee Mondays. Sadly paid for day old coffee that tasted like something not legal for humans to consume.