Reviews for Domino's Pizza in Suffolk, VA
I will never order from this or any other dominos again arrived over a hour late food was cold pizza wasn't cut dough wasn't... done and on top of that they forgot the brownies oh and you can keep your free pizza Read more
My husband has the app and an account. However this particular order it wasn't working correctly. The young man (employee)... apologized for the problem we we had with the app. also he offered to see if he could help with the app on the phone I said nothanks it's a busy Friday and we're hungry. He quickly put our order in and brought the pizza out to our car as they do whenyou order from the app. Great service. I wish I remembered his name. Read more
So we moved over this way in Oct 2020, when we moved, we ordered pizza. They messed up the Hawaiian pizza by using pepperoni... instead of ham, but whatever, it got eaten anyway. We've ordered here a few times since with no issues (other than slow service)until tonight. First, they weren't offering delivery, but that's okay my fiance just picked it up on his way home from work.That being said, he did not know what I had ordered and asked the cashier TWICE if that was everything before leaving and shesaid yes both times. It was not everything. They forgot the sauces and soda. So he went back, while he was gone, I decided toeat. One bite into the cheesy bread and it was not cooked (see picture, that is RAW dough). So I gave him a call to let him knowthat was wrong too. The manager tried to argue that the bread is never undercooked and questioned if I knew the differencebetween raw dough and cheese. Very rude. I would not recommend this Domino's. Read more
Been ordering pizza from this location for the past 5 years and it was.. well dominos pizza! Not bad pizza, cheap and tasty. But... this past year it has gone down the drain! Every time I order it is either under cooked, over cooked, wrong order, missingsomething or cooked wrong. I took a break from ordering here for awhile mostly because we are cutting back on bad foods andbecause service sucks. But today I decided not to cook and just order a pizza. Big mistake. I ordered a Brooklyn style pizzawith extra cheese, pepperoni and sausage. The crust was so with and under cooked. No extra cheese. So I called and asked them toremake it and send it out. After 45 min on the phone and they sent a new pizza. It was cooked better but still super thin. Thisis nothing like Brooklyn style pizza. Or extra cheese. Read more
Burnt pizza, and the best they could do was a credit, not even a remake ? I've never had this issue before, usually it's really... good at this location. Also it was not ordered a thin crust but it was so thin and burnt it might as well of been. Reallyunhappy with the results, may try again another time but really disappointed with them this time. Read more
Order 2 for $5.99 each medium pizza pan with Alfredo sauce and topping Philly steak and premium chicken pizza come hot and... sauce taste delicious. The other one medium pizza pan with marinara sauce topping Italian sausage and pepperoni pizza come hotand nice but the sausage too little. We also order side chicken wings but chicken size to small but well cook. We pay cash andthe Casher never give us receipt even we ask them, then they said the system was down. But they print label and any otherreceipt. Read more
This store needs to either step up their game or close down. I love Domino's, but I've had problems in the last three... visits. First was when I placed an online order for pickup. App said it would be ready in 15 minutes. I showed up 10 minuteslater and was told 3 times "it'll be out in just a minute". I waited for 30 minutes just to learn that my order never processed.When I asked why the staff didn't catch this earlier, all I got was "well, that's what happens when you use the terrible app"(this is the first problem I had with the app). Second was placing a large order for a party we had. One person has a dairyallergy, and another is lactose intolerant; so I specifically requested one pizza WITHOUT cheese. At a glance, this pizza wascheese-less, but as soon as one of them took a bite they realized there were several sprinkles of cheese on nearly every slice.It was almost like they put cheese on it, realized they weren't supposed to, and tried to brush it off. The rest of the pizzaswere poorly made as well: one had almost nothing but sauce on two slices, one ham & pineapple had several olives & onions on iteven though we didn't order it that way, and all of them were cut very haphazardly. To their credit, they were very apologeticthis time when I called to complain (I'm guessing because the word "food allergy" was mentioned), and they offered a free pizzaon my next order. At least, that's what they said... when I tried to redeem the free pizza the next week, they couldn't findthe offer in my account. At that point I decided enough was enough and ordered from Rita's instead. Next time I'm cravingDomino's, I'll order from the Churchland store. Read more
They are usually excellent but for some reason today they messed up my order. However, they made up for it by giving me the free... pizza that I messed up and correcting my original order as well as giving me a free drink. All in all I was very satisfiedbecause the pizza was delicious ???????? Read more