Reviews for Jumbo Asian restaurant in Suffern, NY
Food is fair but service is the worst of all. Not coming back even if I was paid to go.
Nice quiet dinner with wifey. No one else in restaurant was a little weird. Food was good but we both commented on how service... was good but kind of stale. We all need to get back to living with each other again and connecting, even if we still have towear masks for awhile longer. Read more
Delivery man came and didn?t knock on my door. Left the food outside. Outside my door I had 2 Easter baskets that I was just... about to bring to the post office to ship to my niece and nephew. When I went to leave, I found my food outside the door andone of the baskets was missing. I had literally just put it outside my door and it?s gone. I truly hope that the delivery manis giving it to someone in need and is not just a completely awful person Read more
Jumbo used to be amazing under the previous management. I went there in early February 2022 and both the food & service sucked.... I hate to say this because I really want local businesses to do well, but I have to be honest. The soup, sushi rolls, and entreewere all flavorless, lacking in quality, and not good. I would rather spend money somewhere else. I will not be going backanymore or recommending this place. This is the third time I?ve been disappointed with them. I?m done. Read more
Staff do not take orders properly Disappointed more than once when ordering over the phone. Maybe online is better??? Tonight I... convinced my husband to give them another chance as the food is usually good. How do you mix up chicken and shrimp as a maindish. Won't be ordering from them again. Called them after the delivery and they said we ordered Chicken which wasn'ttrue...Didn't charge us for shrimp but feel we can't get what we want from them so need to find a new restaurant . Read more
Ate here one night about an hour or so before closing, and I guess they were rushing to get out because they gave my mother raw... ?chicken on the stick?. Bright pink, raw chicken. She told me it felt a bit mushy and I put my phones flashlight on it and sureenough, it was raw. She went home and threw up that night and was violently ill the next day. Avoid this place at all costs.They don?t care about your safety. Seriously. Not worth it. Read more
The food is excellent and the new owners Leo and Michelle are very friendly. Leo pays very close attention when taking orders... and answered all of my questions and concerns about my order being Gluten-free. The delivery drivers are also very friendly andpolite. This is definitely the best pan-Asian restaurant in the area. The menu has a very wide selection of dishes fromJapanese, Chinese, and Thai dishes & appetizers & sushi. I love this restaurant. Read more
I decided to try this place out since it had dine in and a good lunch special deal. Food was somewhat decent but the overall... environment looked a little dim. Plus, the customer service here was a little on the down side. Read more