Reviews for Sheetz in Stuarts Draft, VA
Two nights in a row, I have gotten a sub here, and both nights they screwed them up. I don't understand why it's so hard to put... condiments on a sub. I'll definitely be choosing another Sheetz before ever ordering from this one again. Read more
I never leave reviews because I understand being short staffed and that we are all human and make mistakes but today was the... WORST experience and we will never be back! My husband went and ordered us breakfast and when he got it home realized we weregiven the wrong order. He went back to the store to let them know and get our correct order and they proceeded to tell him thatthey had thrown it away so if he wanted the order he would have to pay for it AGAIN when we already paid for it and received thewrong food which was nowhere completely close to what we ordered! WORST CUSTOMER SERVICE EVER!! Do better Sheetz!! Read more
Idk what's so hard about nachos, missing sauce and who would want there sauce in 1 pile in the middle to make everything soggy
I encountered 2 very poor customer service encounters this week.This review will cover my 1st .....At 1:26 am,April 1,I called... to find out if my brand of cigarettes was sold at Sheetz. A young man named Robert took my call.His annoyance at my call wasobvious from the start. I asked if Sheetz sold Cheyenne cigarette. He rudely ask,"What?" I repeated the question at which hereplied "Um,I don't think so". So I ask what was the cheapest brand they sold. His reply-" Um Winston, I think". I said- Really?I was about to ask him what generic brands they sold,but didn't get the opportunity. He said this.." Look,I dont have time todiscuss cigarette prices with you! We are pretty busy!" And then I heard laughter. I said well I'll I'll remember to includethat in my review. This conversation took all of 57 seconds! I decided to visit the store later that morning and guess what?Sheetz carries Cheyennes! Within less than 1 minute,I was lied too,treated with contempt, admonished,and laughed at! So needlessto say,I am VERY upset at Robert's total lack of respect,his demeaning attitude,his refusal to even bother to check to see ifCheyenne cigarettes were available and his GALL to insinuate he was too busy to be bothered by me! Well,Robert, I included thatlast statement in my review, just as I told you I would and I'll also include it in my customer complaint. Read more
The staff is very friendly. Store is neat and clean with all the usual items of a gas station store. Convenient drive through... for ordering MTO food, as well as necessities. I like their Pretzel dogs with Sauerkraut. Their fast food is actually prettygood. Seating is available inside and outside. There are Lotterie ticket machines as well as an ATM. The team members aredefinitely going above and beyond. Read more
As always Sheetz doesn't disappoint. The donuts are fresh and the coffee is hot. Check out the new coffee machines!
Average gas station, well lit at night, clean. Bug scrapers were in poor condition. Pump didn't print receipt. Gas prices were... good. Read more
I go to eat here at least 5 times a week I ordered 2 hotdogs and a mto cheese sub the other day. Not only were the hot dogs cold... and felt as if they were sitting for hours the buns were rock solid and the chilli had a rancid taste like sour also the breadon the sub was rock hard as well. Lettuce was ruined and even when the food was subpar they are constantly out of theingredients that are listed on the kiosk. I wouldn't even feed this to my dog. I got so sick had to leave work. I spend wellover $200 at this location every week I would like this problem to be resolved or Im taking all my business elsewhere Read more