Reviews for Papa Johns Pizza in Stuart, FL
Ordered a pizza at 5:00pm. Promised delivery in 45 min. No show 1 hr 30 min later. Absolutely no help by store manager when... contacted by telephone.."its out for delivery. with 2 other pizzas. Absolutely no help ... WILL NEVER order from this storeagain. We have tried before...same poor service. Read more
The absolute worse service I have ever experienced anywhere. Our order was over 2 hours past time of ordering when the Manager... cancelled my order (that was ?supposed? to be on the way) without telling us at all and was extremely extremely rude &condescending when I called to ask where my food was. No one should order from this store. Read more
NEVER EVER TIP IN ADVANCE FOR THIS REASON! I gave food 4 star BC food not issue. This last time I did carry out they left out 1... topping on my 3 topping pizza NOT MY ERROR I have my receipt. I had to tell the girl to please give me my wings I was onlyhanded a pizza. NOT the first time this store messed up my order. First time I ordered $50 worth of food driver arrives ALREADYLATE with someone else's ORDER. Called store asked for full refund. He REFUSED COMPLETELY TO DO REFUND OR CREDIT ME HE BASICALLYSAID TOO BAD NOT OUR PROB. I had to fight him just to get a lousy $10 expiring store credit. Driver comes back now they forgotsoda mind u now its been 1.5hr past my delivery time. NOT 10MIN LATE OVER 1HR. Very unfair they offer NOTHING AT ALL tocompensate for there incompetence. YOU MNGRS NEED TO COME UP WITH A BETTER WAY TO CREDIT CUSTOMERS FOR EMPLOYEE ERRORS. I shldhave had a full refund especially BC I wasn't trying to keep ANY food! Customers want what they pay for so if your gona providehalf a$$ service you should give us at least HALF 50% of our money back. I took a chance and went here again BC I do enjoy thefood NEVER AGAIN NOW. Read more
I got the felling that the employee just didn't want to take my order even when they repeated it to me with 2 different people??... and before that they hung up on me like 2or 3 times too which I think is rude . unlike the other papa John's that are nice andrespectful and I do love me some papa John's pizza ,but unfortunately because of this and I had to order from dominos just tofeed my crew who was working outside fixing the power lines all day .And the sad thing is they was only five minutes away .Ijust couldn't leave because of safety issues. Read more
Should probably be closed extremely understaffed & poor customer service. Waiter 2 hours for delivery ( I?m 5 min away) then... when I got it my pizza was wrong. The manager gave me a store credit so I decided to do pick up since they only have 1 driver.Was told 25 min then I get there and they haven?t even started my order and was told another 15 min. Needless to say I canceledmy order. Never ordering from here again! Try the other Stuart location before you order from here! Read more
Papa John's Pizza is not as good as it used to be. It's probably not the company it's the ones that are working there. They just... don't make a very good pizza. But the brownies were excellent. Read more
I've ordered twice from this local Papa Johns and both times the pizza was absolutely horrible. The first time I ordered it came... half thin crust and extremely burnt on the thin crust half, the other side had so much sauce on it but looked normal, idk howyou take that out of the oven and decide to put it in a box, what's wrong with you? Who hired you? The second time (just now) Iordered a pizza and was waiting for it to come, decided to open my door so and there's my pizza, sitting ON THE FLOOR NEXT TO MYDOOR? Hello? Knock please? Who told you to leave it on the floor because I didn't. Who told you to leave it without evenknocking, what if I didn't open the door? There was ZERO notification that there was even a pizza delivered there. To top itoff, apart from being cold it was cut 14 times and, and here's the best part. The genius who cut it didn't even cut it the wholeway through either. And I asked for light sauce and got a LOT of sauce. Who works here, seriously? How did you get employed? $20for a pizza that was just thrown together without any care whatsoever. Little Caesars isn't even that bad. I'm never orderingfrom this Papa Johns again. I hope nobody else has these issues. Read more
This isn't my first time ordering from this Papa Johns. Usually there is ver great customer service over the phone, today on the... other hand, this worker decided to be relatively harsh. While asking for a medium 2 topping pizza i kept getting cut off, andthere was a clear tone of annoyance when I went to repeat myself. Other than this one coworker, who relatively made me veryannoyed, this Papa Johns always has some relatively good food, and even better pizza. But the should be some heavy revaluationom who is answering the phone. Read more