Reviews for Jimmy John's in Strongsville, OH
This is the 5th time I've ordered a sandwich from this location in the last several months. I am not sure how hard it is to... follow directions, because there are not many. The app is pretty straight forward. It seems no matter how basic I make the ordersomething is wrong. This is the 5th time in 5 attempts something is not completed that was asked for. I ask to have my sandwichcut in half. NOPE. I ask for Mayo and Mustard packets. NOPE. Other times it's been, "please take the bread out". NOPE. "Pleaseadd napkins", NOPE. Doesn't seem like a big deal, and I try not to make it one, but COME ON. It doesn't take a rocket scientistto read the directions a customer sends. Sad part is when I call I get answers like, "what would you like me to do"? Really? Howabout making sure the customer's order goes out completed and CORRECT. That's a good start for nearly $13.00. Sometimes I feelthey don't care. I don't care if they're "Freaky Fast". I'd rather them be "Freaky Slow" and get the order correct...just evenonce in a while. Gonna have to think long and hard before I order from this location again. Disappointed. Read more
Odered 3 sandwiches, chips and drinks at 11:45am. We got our food at 1:40pm!!!!!! Called the manager and he was very... argumentative. We will not be ordering there anymore!!! Thanks for the great service especially when we order there ALL THETIME!!!!! Read more
Very disappointed this time. 2 slices of turkey on an 8" sandwich is ridiculous. Plus you pay extra for cheese. I had been... disappointed in the past so I didn't go there for a while. Then I tried it a couple weeks ago and was happy with the sandwich,so I went back. Big mistake???? Read more
Bread is always hard. They must have learning issues because they can?t seem to get my sandwich right. Tanisha has major... attitude. Used to be a good manager Alex but he?s gone now. Lot of attitude and sass in that place. Read more
Jimmy John's wouldn't deliver 1.6miles from their restaurant. Thats a really ridiculous business model. I don't think I'll even... go back for pick up orders since knowing how unhelpful they are. Read more
Wholly Molly, I asked for hot peppers! Lemme tell you, they have them. Great fresh sandwich. I always heard the commercials... about being fast, but I couldn't believe how fast. Great place if you don't have long for lunch! Just great! Clean restroomsand store! Read more
I love Jimmy John's sandwiches. This location has sprouts and all the other normal menu items from what I could tell. The... location is clean and pretty standard in terms of their usual table/booth layout. Lacking five stars is only due to staff notbeing friendly and seemingly unhappy most of the times I visited. Read more
I like the sandwiches, but today the blue hair girl on the window gave me major attitude vibes when I told her that this was... not the sandwich I wanted. I never felt so uncomfortable as I do not confront a person's attitude. I just waited for my order tobe corrected and left in such a bad mood. ??????? Read more