Reviews for Arby's in Strongsville, OH
I'd give it zero stars. They never ever get the order correct. Every time i order there the order is missing food. I think they... take pride in hiring the most incompetent people they can. I'll never visit this Arby's again. Check your bags when you leavebecause Lord knows they dont. Read more
Very pleasant and polite cashiers. Food was great - worth 5 stars
Corporate had better pay a visit to this location soon because the situation is unreal. From the moment you walk through the... doors you're smacked in the face by the stench of urine. Someone must have urinated in the dining room and no one ever cleanedit up - it has smelled this way for months. The floor in the dining room has been sticky for months. An employee told a customerwaiting to order that they were "just chillin'" in the back once they finally came up front to greet them. I also overheard anemployee state that "the DoorDash order is going to have to wait," even though it came up first. So, because they mismanagetheir time by "just chillin'," Dashers get pushed to the back of the line while they play catch up? I don't think so. I will notbe returning to this location ever again. Read more
Burgers were very old and cheese was extremly dried. It was disgusting, didn't like the chicken tenders. The gyro is not that... bad. About the only thing I like are the mozzarella sticks. Read more
Chicken sandwich was just terrible, 2 for $6 special. Almost broke my teeth biting into it. 2 small cold chicken nuggets in a... bun with a hard piece of cheese on top of them. I ended up throwing it out could not eat it. Usually Arby's is good but notnow, won't be back. Waste of money how can they serve that to people. Even though they say help is hard to find how can themanagers on duty allow their staff to give that garbage to a customer?? Read more
Normally have good service at this location. Today was not so good. First kid taking order sounder like he did care or want to... be there. Placed my order roast beef meal with potato cakes and mozzarella sticks . Was a little busy, did not mind the wait.Paid for my order took a quick look in the bag, first noticed gave me curly fries, and told them ordered potato cakes, whichgirl at window, corrected. The receipt was wrong which goes to the kid that took the order. Get home and find gave the wrongsandwich was not a roast beef, but a smokehouse brisket which i do not like, because of gouda and mayo. Would have given a 1star, but girl at window was kind! Read more
We order food from this location all the time while at work and we've never had a problem or complaint about the quality of... food. But our visit today was not a pleasant one. I ate a curly fry immediately after pulling away from the drivethru "becausethats what you do when you get fries" and they were room temperature. Which is disappointing because I had to wait for themozzarella sticks to cook. Not a great visit today Arby's. Sad Read more
Hi,i Itried your newest Diablo chicken sandwich it was so beautiful made here at this strongsvillle store ,very clean inside... and the nice people at the drive threw .the sandwich was a straight 10, and for me spice level was a 7.5,but it was so freshand amazing sandwich ,keep the excellent work strongsvillle, arbys team.store 6206 Read more