Reviews for Jimmy John's in Streator, IL
Horrible customer service from the inside order taker
Used the app to order and everything came correct and very fast.
Sandwiches are good. Bread is good also,I know this first hand.
Not freaky fast. I?ve been in line for 15 minutes.
AMAZING sandwiches.
The sandwich was good once they got it right. The first sandwiches they made had no meat on them! Didn't notice that until i was... already home and ready to eat. Drove all the way back to let them see no meat on sandwiches and was treated rude by I willassume the manager since he is the one they got when i came in. As I sat watching them make my sandwiches again I see on a fewdifferent times employees with cell phones going off. At one point the girl at the VERY BUSY drive through told a customer towait so she could answer her phone. And I also seen several others take phones out of there pockets to answer text while makingsandwiches to put the phones back in there pockets and continue makings sandwiches with out any hand washing at all! So I wouldthink maybe if they got off the phones and paid less attention to text I may have gotten meat on our sandwiches. And the 2ndtime around they would gave been completed correctly but nope still missing some vegetables on one of our 2nd sandwiches. Read more
Took a little while to bring the food but the food was delicious and good.
Freaky Fast.....NOT! I have been through the drive thru 4 times now, and it has taken 12-20 min. Evertime! I understand they are... new and teaching new employees, but watching them thru the drive thru window is PAINFUL! they have no idea what to do..wonderingaround like the are lost. Measuring every sandwich with a knife to cut in half like they cant just find the middle and CUT! SMH!Currently sitting in the drive thru now, and had time to write this and I still don't have my food! I also had the "pleasure" ofoverhearing what I am guessing was an interview as I was waiting for a pick up order. It was laughable at best! Nothingprofessional about it what so ever. Do you self a favor, order through the app and pick up IN Store, so you don't have to wait15+ min in the drive thru. Read more