Reviews for Boston Pizza in Strathmore, AB
Has got to be the worst experience we’ve had at any local restaurant. We even took care of our own drinks and when asking for... some service were treated like that was impossible. Took over an hour and twenty minutes for kids meals to come and we orderedbefore any “rush” or staffing issues could be a problem. Before we even started they tacked on a forced gratitude and thendidn’t even bother to serve us as they had their tip anyways. So when we Asked for a manager 3 times as the staff wasn’tinterested and gave attitude and even rolled their eyes at our table the manager gave us excuses and wouldn’t come addressanything. Food was missing, plates were so hot from sitting under the heat lamp that the kids needed new ones, and to get adrink was too much of an ask. When we wanted to speak to someone even told don’t bother trying the owner he’s away inToronto so won’t help; wasn’t a small bill either. Read more
The food was good but the server didn't even bother to come by and refill the coffee nor did she ask me how my food was and I... was so polite if you want people to keep coming back I'd suggest attending to your guest a bit more and what their needs are. Asa person who has 7 years experience In restaurants I'd really step it up Read more
Honey dill chicken burger with cactus chips was juicy, big, flavourfull….the cactus chips had good heat and a really good dip... ….. but…. I also picked up a peperonie and mushroom pizza , it was over cooked , dry, the pep was old … zero to no sauceand i counted 4 slices of mushrooms …. Place was clean .. staff was really nice .. i will return for other menu items???????????????? Read more
This dish was dry no taste to it at all. Lucky for Boston I am about 50 minutes away from Strathmore so there was no going back... and get a refund Read more
Great service, fantastic food. Emma served us and was efficient and friendly. She seemed to be a great role model to her... co-workers. They made a great team! Read more
Weellll???? I’m a professional driver, I log lots of miles. Boston Pizza is my go to when I have a choice???? But…. This... evening’s stop; Not really happy???? Firstly.. my server SAMANTHA F …. Out standing??. Quick, Efficient, on the ball! ( shehad my refill, in a new glass ready before I even knew I was in need????) Great job she is the standard that others strivetowards!!!!! Now… the food???????????? . Order was to go. Oven wings medium … less than what is on a dine in plate (8)…no veggies????. Not even “oven baked” ???? Vegetarian pizza added to to make a Zorba the Greek… (+ blk olives, feta,shrimp). All ingredients dropped on a generic cheese pizza not even melted/baked in ( cheese was solid not warm notcold…tepid???? This is a fav, I had from lots of different BP’s across western Canada. This was definitely not like I’veordered in the past! Everyone has a bad day; this order was at supper rush 17:11hrs. This was not up to par???? I recommend youcheck your order, to ensure your expectations are met! Update ????????????: John “the man with the plan”: reached out to meyesterday asking for details & followed up with my experience. Great job?????? This is what we look for?? No sugar coating! Rawtruths! Home town, real human interaction! I RESEPECT when a fumble occurs and it’s owned??Great job?? I will be back at myearliest convenience, and further patronize this business??This is why BP is my go to in western Canada?????????????? Read more
Wonderful service and had great time with my child in Boston Pizza
I ordered ahead online. When I got here it took a few minutes before anyone came to serve me; only because a seated customer ... was wanting their bill and had to go looking for a waitress. I paid then I was told that my order had gone out with thedelivery driver. I wasn't offered a discount or refund. I was already here and it was storming out so begrudgingly waited. Allthey offered was a free dessert. Will definitely not order here again. Read more