Reviews for Dairy Queen Grill & Chill in Storm Lake, IA
They have a very clean restaurant helpful and friendly staff the only downside to where it?s located is on a main busy road and... it?s kind of off back in the parking lot and you can?t see it till you?re right there when you?re looking to the left Read more
I ordered a cheeseburger $7 meal?waited 30 minutes (so far) and still don?t have my meal!!!!! Well now it has been 45 minutes... and they just locked the front door. Pounded in side door and they acted like they never took my order. Have my money and Ihave nothing! Finally after almost an hour got my order; wrong peanuts, no pop and half full container of fries. NEVER GOINGTHERE AGAIN?plenty of other places to get ice cream and timely orders! Plus when I got back to my apt. Hamburger was likechewing shoe leather and fries were cold. Ice cream sundae had about 1 teaspoon of hot fudge!!!! RIDICULOUS! Read more
I love dairy queen but unfortunately my experience here was not good. All the staff that day were teenagers and when I ordered a... sprite and went to the machine it wasn't turned on, I said to the girl behind the counter "Mam could you help me please?" andshe turned to her fellow worker and laughed then came to turn it on as if that wasn't embarrassing enough when I startedfilling up my cup with sprite I noticed black chunks floating in it and asked once again for help...... more laughing from them.Finally I just got a dr pepper that I hope had no black things in. Overall I felt humiliated when they were laughing at me. Read more
Got a blizzard, halfway melted when I got it. Luckily I have a freezer, but it still stinks to have to wait 30 minutes for it to... firm up on top of the 15 minute wait to get my order. To give them a little credit, it is a super hot day Read more
I went with my family threw the drive thru and we ordered 2 chocolate dipped cones 1 vanilla cone with sprinkles and a New York... cheese cake blizzard the blizzard was very sloppy and the worker did not flip it over. Very disappointed ???????? now I have tofake a smile every day. ???????? Read more
Haven?t been to this location in 2 years. Much improved since the last visits. Excellent service, kept clean, and workers seem... to enjoy their jobs. Keep up the great work! Read more
There was a pungent smell upon entering the building and approaching the front counter. The employees didn?t have a clue what I... was talking about when I mentioned the smell to them. Bathrooms were smelly and in need of an update. Obviously the primaryreason I went to DQ was for ice cream; and it actually turned out to be a very tasty blizzard I received! Chocolate chip cookiedough is always my favorite! Read more
Very disappointed in the quality of the food. The fries were cold and the girl at the window was rude and didn't care she dumped... my change on the ground. Read more