Reviews for Wendy's in Stoney Creek, ON
I used the Wendy's restaurants quite a bit but this is the first time I did a drive-thru at this location and let me tell you it... was probably the best never did feel this way at any other of the Wendy's location or any other fast food chains as myexperience today everything was there perfectly exactly the way it should be napkins will not forgotten Fork spoon will notforgotten salt pepper there's really nothing to say but 100% satisfied customer and next time I'm on the mountain I'll make surethat I'll come back to this location keep up the good work whoever was working November the 14th 2022 at approximately 5:25 p.m.cashier number 31 97 thanks again Read more
This place routinely closes early. It is posted on the website that they are open until 10 pm (Tuesday night) and at 950 pm... after racing over there I am met with lights out...Myself and a few other unhappy campers drove through expecting to catch thembefore they closed but had no such luck....why post that you are open until 10pm when you are going to lock up shop at a quarterto or 10 to 10 pm... Thank God for McDonalds...thankfully they were open! Read more
For the money these places charge for a meal they could be a little more friendlier. After each item being ordered I kept... getting asked is that it? Than no total is given just got drive up. They take your money, give the food with no thanks or havea good evening just shut the window. Makes me want to return! Great customer service! Read more
Slow, I understand many are training but the management there does not relize how important their customers are. Don't try using... a coupon there because many times the order takers cannot get the csh register to accept the scanned coupons so management iscalled and they make up a lie as to why that coupon is not what it says its for. A coupon for a sandwich combo is not for ahamburger combo, it's really for our breakfast special thats why the coupon is not scanning. This is what management is tellingme. Pathetic. Read more
Food was alright. Still have not been able to find a decent Wendy's in the Hamilton area. This one was relatively new but the... bathroom was nasty. The dining room was also a bit sloppy. Lots of junk on the tables. Read more
I love Wendy?s but I will never come to this store again. I?ve been through the drive-thru twice and both times was given... attitude. The first time, I asked for a minute to discuss with with my kid. About 10 seconds into discussing the drive thru girlinterrupted us rudely and demanded we order so I drove away. As I drove by the window all the little kids who work there werestanding huddled around the window like a little gang giving me dirty looks and mouthing things at me with their arms out likethey were angry with me. That was about a year ago so I decided to try it again today. Got to the drive thru, was greeted veryrudely with no hello or anything. Was given attitude all throughout the order, wasn?t told the total. When I got to the window,it was more of the same. This girl clearly hates her job and is treating customers like garbage as a result. I asked to speak toher manager, who was another young kid and laughed off my complaints about her attitude. The owner needs to do something aboutthis. I?ve never experienced anything like this at any business. Read more
Wendy's franchise is my favorte hamburg go to. Attended the upper stoney creek location a few days ago and was very... disappointed. The store is small, the area to line up and order was very small, no room for social distancing. Sadly, therestaurant itself was very dirty. There was paper, napkins straws, garbage on the floor. The limited countertops were dirtywith drink stains and dried streaks of previously moisture. The tables were dirty, (I had to clean my own table) and overallappearance was not pleasant. The food was ok, our hamburgs were warm not hot. Tried the strawberry lemonade - the favor wasgood but found it too sweet. If the restaurant was clean, could have overlooked some of the other deficits. Good luck and hopethe feedback helps improve the restaurant. Read more
This place is filthy. The cashier doesn't punch in the amount of money you tender & I'm pretty sure there's some pocketing of... cash. I got distracted when I paid & I couldn't argue the change I got as when I looked at the register cost & cash were equal.Food was terrible. Healthy tasty meal at Sobeys was cheaper & I got an extra meal out of it. Read more