Reviews for Cold Stone Creamery in Stockton, CA
Horrible horrible CUSTOMER SERVICE It was my first time here !!!!! DO NOT RECOMMEND THIS YOUNG LADY SO RUDE IT MAKES THE... BUSINESS LOOK BAD Read more
Visited today with my family and the young girl in the picture assist us and was so rude.No eye contact, no communication. 0/10... customer service. She Wasn?t listening to what we were saying we wanted to customize our Ice creams but she totally ignored us. We are very disappointed by the customer service. I asked her name but she didn?t give me her name, that?s why i?m posting thispicture. I want the manager and owner to know what is happening this will definitely affect their business as with this behavioryou will loose your regular customers. Read more
The young lady who helped us was so unattached to us. No smiles, not communicating, nothing. I even told her here's a tip for... you. She didn't even smile at all and said put it in the jar. Probably not coming back to this place again due to her attitude. Read more
Both young girls working over there were very rude. Will give 0/10 for customer service. Shake was great i got fudge.
The ice cream always tastes great, but I?ll never order online again.. I requested certain things to be added on my ice cream... and at least two were not included. Disappointing and waste of money. Read more
Service was quick and friendly. Create your own in chocolate waffle bowl and Founder's Favorite were a hit. Next on list to try... Cheesecake Fantasy, Mud Pie Mojo or Peanut Butter Cup Perfection. Grand Girls loved it. Thank you???????????????????? Read more
One of my favorite ice cream spots in Stockton. The salted caramel with Kit Kat is my favorite go to ice cream here at Cold... Stone. Customer service is always friendly and welcoming. Read more
Worst customer service ever. The girl working there had an attitude, wasn't able to explain the new special cup that my kid... wanted and when I said that wasn't what I wanted she threw the ice cream to the garbage. Asked for the manager and she came backwith an attitude. Worst service ever. Read more