Reviews for Jimmy John's in Stillwater, OK
while the service and the prices were good, I got 2-3 pieces of ham on a 12 inch hoagie. This is absolutely ridiculous as the... loaves are huge. what did I pay money for? Read more
The food is always good when it is made right. I have had most of my orders made incorrectly which can be a hassle, but they are... always willing to remake the order. Sometimes they close before 10 so I would call before ordering late at night. Read more
Ordered 24 box lunches from this location on Saturday and when my employees called to check in and see if the order was ready,... they told her they didn't have an order. She called both locations in Stillwater just to be sure and when she called they hungup on her twice. I called to see why they didn't have the order and the employee called me a liar and hung up on me. When theytold my employees that they didn't have the food they had to order elsewhere and then ten minutes later I get a call that myorder is ready. Read more
I order a lot from JJ this one particularly because they deliver on campus for cheap. I have never felt compelled to leave a... review until today. I went through pickup this time on my way to work and they forgot my chips. I plan out all my meals the daybefore so this does cause some struggle as I?m reaching certain macros and calories. I called and asked if they could justreimburse me no biggie. The guy offered to have them bring them to me. He was so nice and felt bad about me not having my chips.Because this fixed my daily intake delinks I took him up on the offer. It?s a bag of chips they didn?t have to do that but theydid and that?s great caring about your customers. Read more
This place is the place I typically love to eat for lunch due to the taste of their #5 Vito sandwich. That fact coupled with the... fact you can add and subtract things from your sandwich at your discretion makes for a great treasure of tastes. A big plus isthe family like feeling you get from how the staff interact with each other and the customers; you truly can feel how they areunaffected by busy days. Read more
This restaurant was efficient when first opening and quite some time afterwards. For a few months now we have had issues with... our order. We have food delivered often to our office which is in very close proximity. Over and over the order is not correct.They leave the cheese off of a ham and cheese, you order mayo packets and they never come, the drink and/or chips is ALWAYSgetting left behind at the restaurant and the delivery service has gone from Freaky Fast to not fast at all. This is not areview after a one time experience, but a review given after many attempts at giving it another try. Today topped the cake whenwe placed an online order at 10:40AM and set it up for a 12:00 delivery. It arrived at 12:25. When I called I was told myfood was ready at the restaurant but they were waiting for a delivery driver to get back. It is always something. Food isusually good...occasionally extra dry bread. Read more
I?ve visited this location quite a few times. The place is clean, food is fast and a decent value for the money. During... non-peak hours you?ll usually find the crew gazing off somewhere, but they get into their positions before you enter the store. I?ve only ordered in-store so no comments with their delivery performance. The interior is well maintained, the signage iscleanly executed. I mention the signage because I?ve been to locations that had many messy edits on their menu. Bootlegger,jalapeno chips and a drink is my usual order. Read more
This is my 2nd google review ever and its also for another JJ location. I had an issue with the JJ on Main in Stillwater which... will be explained below. I called the location on Washington and talk to a gentleman in which I explained the situation. Hesaid he would have their district manager call me. 1 hour later, I called back to say I had not heard from anyone. He thensaid, well he is probably busy. I said okay, can you give me the number to corporate? He said he did not know that phonenumber. I then asked for his name in which he stated he was not comfortable giving that to me. I said do you not want to giveit to me because when I talk to your corporate, I am letting them know you refused to give me their number? He hung up onme. Why I even called the JJ above. I ordered 4 meals for delivery from the Jimmy John's in Stillwater, 602 N Main St. One ofthe sandwiches was missing so I called up there to have them bring it. No big deal, it happens. Well...when I called Morgananswered. I explained to her our delivery was missing a sandwich she acted very annoyed and said "LOVELY". I give her theinformation and she says very hateful "I know for a fact that sandwich was in that box because I packed that box and it wasmissing so I had them remake it". Stunned I replied with the same hateful tone that I unpacked the box and the sandwich isindeed not here, why would I call and say the drink/chips are here but no sandwich? She then tells me there is nothing she cando because she knows it was in there. After letting her know that was unacceptable she said when the delivery driver gets back,she will have him bring another one but it will be awhile because she is not sending another driver since the one who deliveredis familiar with where it was delivered? It has now been 2 hour later, no sandwich. Read more