Reviews for Cold Stone Creamery in Stevens Point, WI
The ice cream is amazing and i love the workers! i?ve been working for a bit and they are all so helpful and kind.
I love the product. When I'm in town, I always stop in for a treat even thought there is always something not working like... their rewards system or shake machine. Today was probably the worst though. The lady who took my order made me feeluncomfortable. Overall, her demeanor and body language made me feel sad. I sympathize that there is probably more going onthan what I can see, but I hope she can find a happy place in her life or another job where she can better enjoy herself. Read more
Typically love coldstone, but it?s really annoying driving 45 minutes just to get there and find out their closed because nobody... wants to work. They really need to update their hours online. Read more
Got my order so wrong! I WANT MY MONEY BACK!! Just had a horrible dentist appointment and just wanted my ice cream. Picked up... yesterday but didn't look at it until today. It's not even close to what I ordered in the flavor is so disgusting I won't eventouch it! Read more
Literally never posted a review/ been one to complain but this location has had trouble getting a simple item (a blender) to... make customers such as myself a third of the menu items like shakes and smoothies ???????? this has been a problem the past 3times we?ve visited in the past year and a half?. Absurd Read more
Update I love their ice cream, stopped by and asked for regular size but portion look quite small :( Ice cream good, ordered... waffle cone and is saggy, all 4!!! ???? the young lady ???? dark braids was rude when I let her know???? Read more
Awful customer service. I was the only customer in the store and I told the employee it was my first time trying Cold Stone... Creamery hoping she would have guided me through their ice cream options but instead she just stood there looking annoyed as Ispent 10 minutes reading all the signage myself. What I ordered (a small) ended up ringing up to over six bucks and when Ipolitely asked what made it six bucks she said, sounding annoyed, well the ice cream you picked was 5 dollars to begin with(idk... I just pointed at a picture and said I'll take that).... The young lady who was working is clearly not cut out forcustomer service!! The ice cream was of course delicious... Read more
The ice cream is amazing, and the employees are very friendly. Would for sure go again!