Reviews for Subway in Sterling Heights, MI
when ordering online it does not specify it is a plant subway so i placed an order but do not have access to the plant so i lost... my money and didn?t even get my sandwiches i was basically robbed i called the number multiple times and it rings and rings butno one ever picks up Read more
Absolutely disgusted and disappointed!! Workers did not get ANY of my order right. Spent $50 just to get home and have my subs... and sides WRONG! Worst subway ever Read more
This is the worst subway I've ever been to. Rude, incompetent, and disrespectful staff. When trying to make a complaint about... the 3rd time they forgot to make my order that I already paid for all of a sudden the recipt machine won't work and no one inthe store knows the store number so you can't make a complaint to get the money for the 3 sandwiches I never received. Gottafind a way to get ahold of corpses Read more
Walked in at 10:08pm and the lady at the register yelled to the back room ?you were suppose to lock the door 10 minutes ago?..... just a little rude, ESPECIALLY if they didn?t even say something specifically to me. Some rude lady comes from the back saying?we closed already, go through the drive thru?. What was the difference if we ordered real quick inside or if we drove around?It was just rude all around with the approach and tone. Not to mention she said ?I have a lot to do? like really??? I won?t evergo here again. Read more
Worst joke of a ?Subway? in the country. I?ve been to countless different locations and this is by far the worst overall... experience I?ve ever had. Their prices are at least $2 more per sandwich than every other local franchise. Their customerservice is non existent and their food is below average( hard to do when running a FRANCHISE)! Anyways, save your money and timefor a more for a restaurant worthy of your time and hard earned money. Read more
While the food is a 7/10, and the customer service can be anywhere from a 3 to a 10/10, the look and cleanliness of most of the... subways I've been to has generally been a 5/10. Most of these establishments are just dated and cheap looking. And just becausethey are a fast food spot doesn't mean they cant look a bit nicer. Hello Wendy's, McDonalds, taco bell and Arbys have all gonethrough major renovations to make them visually appealing and modern. But not subway. Still stuck in the late 80s. I also feellike, compared to other sub joints, subway just doesn't give you enough. Read more
I don't know who the manager nor district manager is for this particular location but the time efficiency MUST IMPROVE... Tremendously... Especially knowing this location service the plant..meaning more people..so two registers should always be open.The line should always have designated people to do specific jobs to keep the line flowing ... It should never take an hour toorder a sandwich. The cashier is always slow its a mess.. Everytime! If you IMPROVE YOUR REVENUE WILL IMPROVE!!! Read more
They can't multitask, they miss most of the people's orderAnd they won't even come on to the speaker to tell you to hold on a... moment they just ignore you. Read more