Reviews for Cold Stone Creamery in Sterling Heights, MI
Ordered the chocolate devotion pint and got the peanut butter ice cream. I would not be writing a bad review except for the... fact that I am ALLERGIC TO NUTS, PEANUTS AND PEANUT BUTTER. They told me I have to call doordash for a refund doordash tells methat only coldstone can give me a refund since they have my payment information. Now they will not answer the phone. Read more
Girl that made my ice cream destroyed the pint thing causing it to overflow in the freezer idk why She would force it in this... pint instead of the quart container Read more
Not only do they have fabulous cakes/ice cream what an amazing staff they have!! I have ordered the same cake for my son?s... birthday for 10yrs now (since he was 16yrs old) at the Madison Heights location.. when I called to order they were having phoneissues. I contacted the Sterling Heights location in fear of the business being closed etc & this young man Caleb not onlyassured me & offered to fill my order, he went out of his way to directly contact an employee,Narmeen,at the Madison Heightslocation knowing this was a 10yr tradition I wanted to keep. Narmeen called me from her personal cell,placed my order,sent me aconfirmation text AND even let me enter the store before they opened knowing I was traveling a distance to spend a short timewith my son! We moved an hour & 30 min north 3 yrs ago & will continue to only order from Madison Heights & Sterling Heights foras long as I?m able!???? Thank You Cold Stone for having such AMAZING employees!! Caleb & Narmeen you are the BEST!!! ???????? Read more
Avery is such a nice lady! Made my ice cream so perfect! Definitely love the staffs energy! Cant wait for summer to be a... regular. Read more
The owner Caleb is so nice. I always been buying cakes from cold stone no one ever told me that I could create a rewards account... and get points and it goes towards my futures cakes. He went out of his to create a rewards account and get a coupon code fromthe app for my cake. The cake I purchased was AMAZING! Everyone loved it. Thank you Caleb. Read more
Always the best ice cream. Never been disappointed!
The ice cream is a great price for what you get. Its very cheap honestly unlike somewhere like menchies. They have a big variety... of ice cream and toppings. Its also a very clean place Read more
My goodness the staff ( girl) that works there it?s so unbelievably rude! Learn how to communicate with customers! Spending good... amount of money that pays you salary Missy! Management should be trained as well! Read more