Reviews for Wendy's in Sterling, VA
Good food, but the lady at the cash desk was very rude and unfriendly, trash talking customers while I was still at the desk,... don't understand why she is working with people, obviously it's not for her Read more
Slooooow service. It amazes me that places inside of airports operate slower than their counterparts outside. There were 3... people in line ahead of me, and it took 15 minutes to get a pre-made salad. Meanwhile, another FF restaurant (ends with fil-Aand starts with Chick) had twice the customers and took half as long. I can?t really blame the workers, they are probablyunderpaid, and you get what you pay for. The good part- the salad was pretty decent, but not worth $10. Oh, and they ask for atip if you pay with a credit card. Read more
Honestly surprised, not a big fast food fan... burger was perfectly made, and was super tasty. Drive through was super quick,... Literally ordered, pulled around, paid, and my custom burger was ready. Thanks guys, I appreciate you! Read more
I ordered a hamburger, they screwed up and gave me a cheeseburger. I told them about the issue and the mix up and they said I... had to get back in line - which was impossible because there were a hundred people in line. Seriously, you screw up and I haveto get to the back of the line? Wasted food and wasted money. Read more
By FAR the worst customer service I have ever endured. The cashier (possibly manager) was BEYOND BEYOND RUDE and an employee at... the back was just standing there staring at every single woman up and down. The cashier was sooo rude and aggressive towards usand caused a big scene because we asked for extra sauce? so ridiculous. I will definitely be reaching out to the RM. Read more
I was online I say hello to the one of ladies there she was watching the screen and says " what can I help you "? I said can I... have please.. she cuts me off and in out loud I am not serving you! I said why she said go to the other cashier. She just serveda Spanish lady before us and it was fine. Because I am wearing Hijab she treats me with a racism and discrimination! I asked onof co workers about her name he said I don't know. The other one said she is the manager!!! Bad experience I am giving her 0/10for customer service ???????? Read more
Luckily they were open...and the Only place open for our 11am flight. The food tasted very fresh, and the team helping us was... polite, helpful, and fast. It was the best experience I've had at a Wendy's in some time. Read more
Conveniently located near the B-40s gates. It's okay. Sometimes the lines are long, sometimes not. Prices at this airport... location are definitely higher than other Wendy's, but in general, it's one of the least expensive eating options on the Bconcourse. Sure beats $12 grab-and-go sandwiches at the Stellar News location! Read more