Reviews for The French Bread Factory in Sterling, VA
Lovely cupcakes, croissants and pastries. Wish I had pre-ordered and not just landed at their door to buy stuff. The lady who... let me in was very helpful and made my visit worthwhile. But I will definitely visit here again and order what I wantbeforehand. Read more
This place olso great pastry good people working there ???? definitely buy my cake again very recommended is the best tres... leches cheese cake is delicious ???? Read more
I order the 10? German Chocolate Cake, which had good reviews and recommendations. The cake was so bad that even kids couldn?t... eat it. We served few pieces and all went to trash. Too much sugar even kids complained it was too sweet. Unfortunately , it wasa bad experience! Read more
Really bad service. The cakes are so delicious but the service is the complete opposite. We arrived and the man who opened the... door was friendly but the people in the office were rude, careless and lazy. First, Modesto attended me and another employeenamed Norma was also there. Modesto told me that I could not pick what I wanted because I ?chose? the basic package and didn?twant to let me explain how I wanted the cake. Then I asked Modesto if I could see how an 8 inch cake looked like and takes ameasuring tape out as if he?s measuring something and tells me it is the circumference of the 8 inches which made no sense atall. Later on, I asked if I could speak with the manager and they both said she was busy and I said the service there was awfuland Norma said in the rudest way possible to leave and go somewhere else. The cakes are good unfortunately the service ishorrible. Read more
Terrible customer service Spanish man was rude, they weren?t kind, he couldn?t provide me information about the cake. Modesto... didn?t know anything about it?s decoration, size either it had a photo. I was asking him some questions and he left me talkingmyself and disappeared from the room. I ordered tiramusu cake when I picked up the decoration was wrong, it was for July fourthcelebration. The cake was for a special birthday I didn?t fell free to choose anything about the cake. I was completelydisappointed. I?m not gonna buy never ever from this Bakery again. Bad experience. Read more
It is a factory not a store. You would need to order a day or two before you need the items. Great place for French bread and... croissants. We also ordered a Quesadilla and totally enjoyed it. Prices are very reasonable and quality is great. The staff wasvery helpful and friendly. Read more
The French Bread Factory did a wonderful job creating my husband and I?s wedding cake in October 2018. We visited the French... Bread Factory a few months before our wedding, brought in pictures of cakes we liked, and the staff was able to perfectly createa wedding cake that matched our theme and design preferences. The cake was super delicious and very reasonably priced! Read more
Do not order from this place! I placed a cake order and they did not make it! When i went to pick it up they told me that they... had messed up and put the wrong date. They told me aday after they could still make the cake i no longer needed! They did notcare whatsoever i had to buy a cake from a different place because they could not delivered! They?ll give you excuses on why andthen offer you a 20% discount for next time! Read more