Reviews for McDonald's in Sterling, VA
Parking lot is very tough to maneuver. Service is a bit slow at this location, but otherwise food is typical McDs.
awful experience with co-worker. issue every time when you pick up the food after being order through the app. The girl who was... getting the order and deliver the food at the window wasn't nice. she said your order wasn't done. i kept telling her that i wascharge through the app, she had me go back to my job to pick up the phone. than went back and the guy also said no i don't seeit but again went back to my job because he said check your email even though I told them that my credit card was charge for theamount. for them to see it had to print out a copy of my email because they seems that they didn't believe me that i was chargeeven i show them my account.. they didn't even apologized for there mistake. Very rude people. Annoyed that I'm even thereordering food. they need to change there attitude Read more
Better Service at Driv Thru Drink was correct but the sandwich Mchicken was very sloppy.
As far back as I can remember, McDonald's service has been the same. Word to the wise! If you order to go, check your order at... the window. It's not uncommon to get the wrong item ordered. Read more
McDonald's being cheap. Where are the negative stars at?
Ordered online waited 20 minutes for them to tell me they're not doing mobile orders I've never able to get breakfast here. They... have the worst customer service. Read more
Went through drive up window. Placed order and the whole time the person working the drive up was chatting it was have a... conversation with xo worker in Spanish and not paying attention. The screen was wrong so she asked me to repeat the order. Iplaced order for happy meal for my grandson with plain cheeseburger and extra fries instead of the apple slices. When I got homeI discovered the cheeseburger was not plain, it had ketchup, pickles and onions(which he is allergic to) and the apple sliceswere in the box and no extra fries. I?m just glad I checked the burger. I don?t understand after getting it wrong the first timeon the screen how she could get it wrong after asking me to repeat the order. Well I guess I do understand , when you are takingto a co-worker and not paying attention to the customer the order will be wrong every time. Unbelievable!! Read more
This location always asks me to pull somewhere to get my order. On another occasion, I asked for a sausage and cheese biscuit... and was given an egg and cheese biscuit. This location is the worst. Read more