Reviews for Kung Fu Tea in Sterling, VA
I ordered the green tea yakult today, along with strawberry shush. When I got my order, my drink looks like vomit and it's not... appetizing whatsoever. The new staff needs to do better and if something went bad, throw it out and make a new batch. Never hadan issue when I ordered at other places before. Will not be going back. If I could I would post a pic of the drink. Read more
I've never been impressed with this Kung Fu Tea location but today I had to just walk away. As we walked up to order, I saw the... person working there touching his nose. As my daughter checked out the menu, I saw him pick his nose not once but twice. Weended up going to Panda Tea House. Read more
It took over 20 minutes to get a drink made. Then it was disgustingly sweet I ended up throwing it away.
I gave this place way more chances than my wallet deserved. Not everything on the menu can be made, you'll get rude customer... service ( eyes rolled at, all 3 times visiting) , drinks won't be portioned correctly so you'll have a melted watery slush,they don't wear gloves nor wash their hands during the process of the drinks ( i watched from a distance) the register is beingtouched+ cash. It's not sanitary. Read more
Great! Staff are super friendly, just wish they'd put a little more boba in the teas. It's 65 cents for boba now and at least be... generous with the portions please! Read more
I've been going here for a few months and it's delicious! The honey milk tea is great, I'd just ask for less sweetener as... they're normally too sweet for my taste Read more
The drink was good nothing out of the ordinary so it's fine in that aspect. The service was mediocre like I've worked in the... customer service before and it's not that hard to just speak up and have a nice friendly tone. The girl just seemed annoyedwhen I couldn't hear her even though she didn't have the confidence to speak up. My best guess is since she seemed young shewas probably new at her job but still don't work at the cashier if you can't speak up (specially with masks in place for covid)and also not gonna treat people with a friendly tone. I don't even think she gave me the usual "Thank you" or if she did sheprobably whispered it but she looked away the instant the put the drink. Too bad I never got her name, but yeah 2 stars for thedrink, minus 3 for lack of proper manners or customer service. Read more
I really wish they had a 0 star option. I selected this location to order on my app and learned after 1 minute of ordering... because I arrived in the Sterling KF location that my drink location was in Dulles KF which is this location. I called thisDulles KF location right away (Within 1 minute of me ordering) trying to cancel but they would not pick up. After 10 minutesthey answered the phone and informed me that they cannot give me a refund because the drink has been made and told me that Icould have cancelled my order. How can I cancel my order if no one is picking up my phone call? They only answered my call after10 minutes of constancy calling. I told them that no one was answering my phone call but the manager was firm and told me thathe will not be able to issue a refund even if I don?t pick up my order. VERY POOR CUSTOMER SERVICE. They told me that the owneror him, the manager cannot do anything about it and try my luck with calling corporate for a refund. I love KF tea but wouldnever ever buy any drinks from this location. Read more