Reviews for Charleys Cheesesteaks in Sterling, VA
i?m not one too usually leave reviews unless the food was really good it really bad, this place beyond lackluster with its dry... meat, bad service, and bad advertising. I ask for fiesta cheesesteak which is the new item, they misheard me and i got a regularcheesesteak instead, I ask for a new one and I paid not a problem. When I do get the food unordered it has nothing on it that itsays it would. 3 jalapeños, no peppers or onions, and no tex mex seasoning. Albeit they did put one slice of pepper jack on itwith provolone although it was supposed to have it on all. What?s the worst part it was the manager making it. Although I knowthey aren?t getting paid very well, I still find it hard to believe that making 5-8 sandwiches in an hour on a Tuesday is toohard. Read more
Quick service, hot and tasty meals. Wish there was more meat on my chicken Philly but other than that, no complaints.
One star is the minimum so I added a star for the pleasent service, but non for the cheesesteak. The steak was overcooked with... an off taste. Just glade I didn't finnish it. Read more
Can never go wrong with a ???? Philly cheesesteak from Charley?s!! Ask for a slight crisp for their French fries, you will not... regret it! Read more
The best chicken philly sandwich here, super quick. Customer service is amazing. Friendly! And they always have my order ready... right away when I order Ahead. Thank you. Read more
I have been following Charley's Philly Steaks from Atlanta GA airport, where they have this great location. It was my first time... trying this Philly Cheeses teak with them. I always hoped a Charley's would open nearby and it finally happened. The cashiers,managers and everyone at this location are super friendly and very customer oriented. I forgot to request the cheese on the sidefor my cheese fries, The fries were ready very quick with the cheese on top and even though I was fine and told them not toworry about giving me new fries, it was my mistake! they did it. They told me they would give me the other fries and cheese onthe side. This was a huge personal touch and customer service at its best. I do recommend visiting this store. The Phillycheese steak is the World's best as it states on their Printing. no doubt! Read more
Good food that is unfortunately brought down by the typical service of the DTC Food Court Employees.
Service was bad! People just didn't seem like they wanted to serve me what I wanted! Try to talk me out again extra stuff on the... fries! Then went ahead and overloaded the fries with cheese just to teach me a lesson! I will never eat here again! And youshould have your service treat people with a little bit more kindness and respect!! Read more