Reviews for Dunkin' in Stephens City, VA
Failed to put lid on properly after handing it to my fiancé. Coffee is all over her seat now completely stained. Dunkin fix... this for her please. Read more
Manager Jess is awesome. She goes above and beyond for customer?s. Best Dunkin? Donuts I have ever visited.
If you go during a busy period you're guaranteed to wait 15+ minutes for what is likely to be an order full of errors and burnt... coffee. The staff seems on edge and isn't very customer oriented. I gave them multiple chances and now I won't be goingback. Edit: It seems someone removed the part of my review where I said this location is understaffed so I'm adding it back in.This place needs more employees during busy times, period. Read more
They are constantly out of everything! They blame in on being short staffed. The donuts are not even fresh. When your... business is donuts and coffee how do you not have fresh donuts lol! The employees are rude and constantly mess the order up. You are better off driving into Winchester for your day old donuts and coffee Read more
Service was okay, but the new omelette bites were way overpriced and disgusting. Didn't taste like eggs, cheese, or bacon.... There's literally no bacon in them. ???? Read more
Coffee's delicious, donuts have gone down hill since they all make them offsite. Breakfast Sandwiches taste weird and... chemically. Life time DD lover of their coffee. Focus on what you do well and prove the breakfast food quality. Read more
We ordered online, it wasn't until we got there, that we were told they were completely put of all bagels and out of another... drink that we ordered... No biggie, but the food was smashed up... Like balled up in someone's hand, crumpled, and thrown in thebag. The sandwiches were smashed worse than the cheeseburgers you get from Macdonald's (which I didn't think was possible). Thestaff was also pretty rude (what do you want, why are you here, kinda rude) I get that it's busy, but slamming a drink in frontof me that I had to reorder because you were out of ingredients isn't my fault. I don't recommend this place. Read more
I love this Dunkin Donuts and 9 times out of 10 my coffee is perfect. But yesterday I was handed my coffee with coffee running... down all sides of the cup and it got all over me. I understand being busy and all but it takes 2 seconds to wipe a cup off ifit?s spilling over. That?s pretty disrespectful to hand someone a drink like that letting it drip all over them and their car. Read more