Reviews for Bruster's Real Ice Cream in Statesboro, GA
good ice cream although the building and drive thru box needs an update. the service was a little slow as well
Location doesn't sell hotdogs through the drive thru, you have to get out and order at the window separately. Additionally, this... location doesn't have the online order option like other locations. Two ways you could be more profitable but choose not to.That's cool, you don't like money, I'll help out by not giving you any. Get with the times or go bye bye. Read more
Long wait times in the drive thru, I tried today and had a girl in drive thru with the nastiest attitude because I ordered at... the speaker waited 15 min in line and when I got to the window I'm sorry we are out of sorbet I said why didn't you tell me atthe speaker 15 min ago smh poor service Read more
Really amazing ice cream! So many flavors. I loved the coffee ice cream in a waffle cone. Also, they make their own. Try... one of their homemade icecream cakes, too. The seasonal ice cream I just had Sunday was Jamaican me crazy and it has chocolateswirl with coconut and chopped almonds. Delicious! Read more
Great selection. The only downside is the ice cream is usually too soft to really enjoy. Unless you are wanting to eat it fast.... I prefer buying handpicked and putting in the freezer for a day. Read more
I don?t usually write reviews but this was ridiculous!? I order a cake almost a week ago for a birthday party today. When I... called to see if it was ready to pick up, I had to call 4 times before someone answered. The girl told me there was no record ofthe cake and it would take 2 days to make another. So, now I?m without a cake for the birthday party. This was very important tome and a lot of other people. I was heartbroken and I knew the mistake was made when I physically went there and ordered it inperson and watched the girl take the order and my info and write it on a napkin.. and it wasn?t even busy! We were literally theonly people there at the time and there is no reason this should have happened. I should have known this would happen afterseeing her do that! I just trusted she would put the info where it needed to be to get the job done. You guys need to figure outhow to do your job! I?m so sick of the horrible service at this place. I?m done with them and I hope other people will read thisreview and not put their trust in a different place instead of here! Great ice cream, terrible service! Read more
This is THE BEST ice cream around. The flavors are amazing, staff is super friendly. We stop by every time we are in the... area...and sometimes we make the drive just for the ice cream! Read more
"We don't make that flavor at this window, you gotta walk up" You mean to tell me you have specific ice creams for specific... windows? Or is the staff lazy. Read more