Reviews for Chinar On The Island in Staten Island, NY

Booked a banquet for a special occasion. For the per-person price paid, there was certainly a shortage of food. I thought it... might have been just me as I was hosting/dancing and just didn?t get a chance to eat, but the following day most of the guestswere complaining that the first time in their lives they left the "Russian" restaurant literally hungry. The manager was tryingto convince us that our company were super big eaters, that is why nothing was left on the plates. How nice! Most of the peopledidn't even taste more than two dishes out of eight main courses on the menu, because everything else was eaten immediatelybeing served in a very small amount. Personally I ate two slices of salmon, two spoonfuls of salad, mashed potatoes with a tinypiece of fish, and a lamb chop. I'm probably "the biggest eater" in the company. It is definitely not worth what we paid for aplate. Additionally, we bought a very specific type of champagne for one of our specialty drinks. However, the waiter broughtout a completely different champagne that was cheaper and did not work with our recipe. He said that the other waiter mixed allthe champagne bottles up, and he did not know which one was ours. Very cheap and unprofessional. The guests were also sittingbehind the table with empty glasses as the waiters didn?t bother pouring, or even offering, any beverages. This is a commonexpectation from such a highly rated restaurant, which didn?t happen. When the waiters finally showed up, I was shocked to seethem in blue rubber gloves, like they came to clean the bathroom, not serve food to people. Overall, very disappointing. Read more

I was invited as a guest to a wedding anniversary. This restaurant had a very unprofessional level of service. The plates were... served in blue rubber gloves! The Pandemic is over and this is not the presentation you?d want to see in a five-star restaurant.In a five-star restaurant you do not expect dirty forks and knives falling from writers? hands making the floor dirty, greasy,and slippery. I was also expecting that wine and other liquor would be poured, or at least offered, to the guests. I felt likewe came to a self-service Chinese buffet rather than a 5 star restaurant. Utensils were also wrapped inside napkins like in alunch room rather than nicely decorated. If you really want to enjoy the food AND experience a five-star service I would suggestto think about a different place Read more

Never again! This restaurant is known for very delicious food, and we decided to make a banquet for 25 people to celebrate our... wedding anniversary. It was a disaster, even though the food was delicious as usual! There was just not enough of it compared toother times we were here. The amount of food served was half of the expected! Two menu dishes were not served at all... Icannot imagine people in a restaurant sitting at empty tables with empty plates and waiting for the dessert for an hour! Halfthe guests left without eating the cake, because there were not enough clean plates to set the table for dessert timely. We feelour guests were dishonored, and we are very disappointed by extremely unprofessional management and service. The waiters do notknow their basic responsibilities and skills. Before the party started, they were asked to arrange napkins in a decorative way.The response was they did not know how to do it and continued talking on their cell phones. What a shame! Neither the money formissing food nor DEPOSIT MONEY was ever returned. Indecent and unprofessional business... Read more

We were invited to a banquet on August 27th to CHINAR on Staten island. We have been to this restaurant before but it never... looked so neglected and dirty. First thing that caught my eyes was the front of the restaurant- very unkept andneglected...weeds were consuming the entire outdoor area.. some weeds were plucked and just thrown on the floor, cigarette budsand cigarette packs by the entrance doors. There used to be decorative ever greens in the big pots by the parking lot which dieddue to draught and not watering and now the pots were just used as a place for garbage which was very unappealing. The firstimpression was very untidy and unwelcoming. Another big area that was very disgusting was the women's bathroom... Very verydirty,old and outdated. Toilet seats were covered in blue stains from the cleaners and were no longer white but gray and allrubbed off, no toilet paper in the stalls, stalls were all dirty with brown stains and rusted and looked like they were notcleaned in months, floors were cracked and dirty, there was a huge brown hand towel roll just standing by the sink which was allwet from people trying to rip off the tissue with wet hands. it's not so hard to install a dispenser. The restaurant also seemedto be very understaffed. Usually each party gets a waiter or 2 who is there to serve the food and alcohol to the guests for thatone party...we had no server at our party unless we called them. There were about 3 other parties and a few individual tableson the other side of the restaurant besides us. It was obvious the waiters were serving the other parties in the next hall aswell and could not handle the amount of guests to provide quality service. The only reason I am giving two stars is because thefood was absolutely delicious. Kudos to the chef! However the quantity of food was way less than we usually experienced. We had8 people on our end of the table and the dishes that came out were only enough for like 3 people. For example, t Read more

The dinner was tasty. The service was good. There was no bartender but the waitress served me the largest glasses of Georgian... wine. I would go back. The mash potatoes were bland. Read more

I have understood the borch soup is with meat and the beet and bones soup... so in this place I ordered a borcht soup and it was... only the beet with more beet chopped and with more beet slices and more beet cubs and smashed beet, and nothing else on it. Thegoat meat tasted like old, musty, and greasy, the rice was hard to eat. The service was horrible, the waitress tamit or (something like that ) was on her phone in the corner, she didn't offered us water or any drink, ( one guy he did it because hesaw us when he was on his way to the bar area) the old lady with glasses she also was in the corner with her phone and she sawus we were asking for helping but she ignored us, we felt bad and uncomfortable here but we were very starved so we didn't haveother options plus it was raining so we waited like for 15 minutes until our waitress came.... NOTE: the restaurant was empty, we were only me and my partner. Read more

Nice service, tasty food.. great feel inside the restaurant.. it was beautiful.

Chinar, Always a pleasant experience. Delicious food, attentive service and an overall pleasant environment. Live background... music. Dance floor is available. Private rooms for events are there to book. Enjoy. Read more