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Reviews for Captain D's in Starke, FL

John V 1 year ago
1

The food is good, but service is unacceptable. I know everywhere is short staffed, but the lobby is rarely open, have to use the... drive-thru, so we order online. The last 3 visits they have been out of the sides we wanted, this time because we orderedonline, I was told I had to call Corporate office for a refund on the items they didn't have, they couldn't do anything aboutit. After a 45 minute wait in the parking lot on my online order, when we look thru our bags our fish and shrimp dinner wasmissing the fish and the condiments were wrong. We are done with Starke Captain D's, never again !!!!!!! Read more

Jessica Wilkinson 2 years ago
5

The best customer service and hospitality I have seen in a long time. Yall did a outstanding job our food was fresh and great!... The Manager had the best personality we loved every minute of being there with our children. Thank You Read more

Nana Welborn 2 years ago
5

I had taken munch break an decided fish was in order. The staff was so friendly and tentative. Food was excellent. Had a very... pleasant time. Read more

Brittany Gross 2 years ago
5

Oh my goodness Felicia and Tanner are the sweetest there was a missing item with my order and they went above and beyond by... replacing the whole meal. And the food was hot and yummy! The stuffed crab is literally better than cedar river next door. Wewill definitely be back! Read more

Samantha Backensto 2 years ago
5

Donna and Myra were absolutely flawless at making sure our family was well taken care of and our large order was out fast. The... service was amazing. The food was served hot and everything was correct and delicious. I definitely see me taking my familyagain when we are back in town and hope to see the ladies again. The cooks were quick with cooking our meal and our plates weremade perfectly. Read more

Charlie Jackson 2 years ago
5

If your ever in Starke, FL make sure you stop by and visit Captain Ds off of 301. This place has great fresh food and people... like Donna, Myra, and Sheneka make you feel right at home every time we walk through the door. We're always amazed at how freshthe food is every single time. Highly Recommend this restaurant to anyone! Read more

James Riddling 2 years ago
1

I had a bad experience in the last few months but I always give a second chance. Well to my disappointment it was really bad yet... again. The food quality is way down so much that I will never eat here again. My fish was so bad the country style was so nasty.The fish was either old, rotten or under cooked the fish color was really bad. I'm talking yellowish to brownish not the oldwhite flaky fish captain D's is known for. The batter fish was not any better. Same color the fish outside was dark brown andblack from way over cooked or not changed the fryer oil in months. We live 20min away from this location and to find this outwhen we are home is very very disappointed in the service and quality of this captain D's. We spent over 40.00 for a nice mealto have to turn it down so down we decided to feed it to the dogs they didn't touch it either if that doesn't say anything Idon't know what will. This has put a bad taste in our mouth to not even want to try any other location. When you asked for 15.00an hour but get 5.00 service and quality asking for 5 star quality but get 1 star says it all. Read more

Tim 2 years ago
5

SURPRISINGLY GREAT!!! Some of you may question this review - give it a chance. The woman who greeted us and took our order was... EXCELLENT. She gave us good information on the menu we were unfamiliar with and was patient. Her customer service skills were onpoint. We ordered a blackened whitefish meal with a shrimp skewer, 36 fried shrimp, and six hush puppies. The food was good. Nocomplaints. It?s not world class but it was under $35 for all that food! My kids loves the shrimp and I felt that I hadsomething moderately not unhealthy. Plenty of parking and seating makes eating here easy. I understand (not first hand) thebathrooms were not clean. I recommend at least giving this a chance. Read more