Reviews for Subway in St. Louis, MO
I used to come here a lot for lunch. They're one of the only places close to where I work that can make a chicken sandwich that... isn't dripping in grease, and with my health recently, that's important. However, as of late, their quality has taken a sharpdecline, and today was the final nail in the coffin for me. The management only seems to hire people who can't speak a word ofEnglish, making ordering extremely hard and time consuming. I spent a third of my lunch break directing a young lady on whatkind of sandwich I wanted (number eight on wheat) and what bread was wheat bread, and the other lady wasn't much more keen. Theyburnt the sandwich, weren't wearing gloves for the handling and prep, and had I not been as hungry as I was and nearly done withmy lunch break I'd have left it. The bathroom was so disgusting I couldn't believe it. Messy and wet floors, toilet papereverywhere, smears on the wall, do they even have anyone to clean it? I try to be understanding. Help is short, hiring is hard.And English is not an easy second language, I don't exactly fault them for not speaking it. But if your only options are toclose the store for the day or give customers unsanitary and frustrating service, CLOSE THE STORE FOR THE DAY AND TRAIN YOUREMPLOYEES! I can't even see the optimistic side of this one, and sadly I will not be giving it another try. I can only hope thesandwich didn't make me sick. That's on me for not eating for 20 hours prior. I won't be back. Sorry. I believe in secondchances, but I've given this location too many second chances and today was the last one. I'll just bring my lunch from now on. Read more
This location was not clean and food quality was poor. The produce was old and they were all out of a lot of the meats. The... counter and register were covered in dust and dirt. There were gnats flying around the glass. I only added a star because theone and only worker there today had good customer service despite the conditions around her. I?ll look for another subway. Read more
Having a family member as a franchise in another state, I have been to many different subway locations. This location has always... been fast and very nice to its customers. Today I tried the new Italian Bella Mozza and it is very delicious. Ham, capicola andBelGioioso® Fresh Mozzarella with spinach, tomato, onion and banana peppers. This location also has the freshest spinach everytime I have visited. Go give them a try, you won't be disappointed. Read more
My fiancé ordered online an hour before pick up time. He even called the place to make sure the time was right and when I got... in there I was told they didn?t have it and couldn?t make the sandwich. After arguing with me for 5 minutes I walked out. Themanager and the employee told me that it?s because I ordered in the app. Which does not make sense. I literally just wanted mysandwich made and they made me feel stupid. I was also expected to pay for another sandwich in replace of the one I originallycame for after showing the confirmation email I received with my order number. After I left the store they sent My Fiancé anemail saying that my order was ready. I was told in store that there would be an refund issued to my account but that was false.We had to manually get the refund after they called. I feel like this store needs better management and employees. I used to cutthem some slack because they were understaffed and busy most of the time but this is literally the worst subaway I?ve ever beentoo. Read more
Had 4 people working, all talking to each other and not taking my order but staring at me. Once they finally started taking my... order I had to repeat parts 4 times because she'd ask what next and right as I'd say it she start talking to another employee.Subway is kind of going downhill Read more
This subway is a big concern for food poisioning and other issues: 1. Food did not taste fresh, clean or kept at a safe temp. I... spit out my food after tasting and threw it out. 2. The owner does not turn on the AC. 3. They didn?t accept gift cards, eventhought they were selling them at the point of sale. 4. The store and food service areas were dirty, disorganized. I doubt it?dpass an inspection if they had one. If you look at the store?s other google reviews, you can see several customers with similarissues to the ones I experienced. Highly urge you to avoid until Subway corporate hopefully intervenes ASAP. Read more
Don't waste your money Ordered 2 sandwiches with deluxe toppings and one with bacon get home and neither have deluxe or bacon.... We also used 2 bucks in rewards so we got ripped off by 6.50. Sent an email and all we get is sorry really what kind of ownerare you. Will never eat at this subway again sense this owner cares about is making money and stealing money from customers Read more
Wish we had read recent reviews before coming. Here on a Sunday. Were the only customers in the store when we walked in. Tables... dirty. One counter rep - minimal English. We get it but maybe taking his ear bud out would help his hearing us. No lettuce. Howdo you run out of lettuce?? The store owner should have gone to the grocery store and purchased something to get by for the day. And what sandwich making process has the condiments placed on the edge of the sandwich so they ooze out. Not a good experienceat all... Again, we get the staffing problems that all business owners experience these days, but this was excessive. Read more