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Reviews for Starbucks in St. Louis, MO

Carla 2 years ago
5

I wasn't sure what I wanted to order when I got to the counter. I just knew that I didn't want a coffee. Nyla was absolutely... wonderful!! She helped me decide what to order. She was so friendly to everyone who came to her counter. She is the perfectperson for that job!! Read more

Harden Tammie 2 years ago
4

Very nice service the ladies are a bit loud.Especially if u are in there trying to relax ????

Patricia Goodwin 2 years ago
1

They substituted my drink for a completely different cheaper one without even telling me and had literally one worker doing... everything. Read more

Jamison Wiersema 2 years ago
5

Ordered a coffee from Gwendelyn at this Starbucks on 6/14 and she was very nice and full of customer service! Thank you for a... nice pre flight experience! Read more

Nhuong Cao 2 years ago
1

Such a horrible experience ever, this is the worst service of any Starbucks I have ever been. All I can say is that employees... don't want to work and the drinks are poorly made. Read more

Brigette Perez 2 years ago
1

Such Poor Service. Garbage overflowing. Employees were so rude and unprofessional. Counters Dirty with Food, Crumbs and stains... from spilled drinks. They take No pride in customer service. Asked for my Turkey Pesto sandwich cold, was told Nope, it has tobe heated. I told her it's my choice and I don't want it heated. She said she couldn't sell it to me. Purchased Specialitycoffee's, and were made wrong. If you ask then for anything, like Butter and anything else they either ignore you or respondwith Sarcasm and or an Attitude. Sad these people work with the public and have such terrible personality s. Starbucks Corporatecompany needs to often check reviews and reprimand all stores not hiding by you're standards. Read more

Edras E Moran 3 years ago
1

Worse customer service that I've ever received at a Starbucks coffee shop. For once they got my order wrong. I order an ice... venti sugar free vanilla caramel machiatto and a grilled cheese sandwich and they put regular vanilla syrup in my coffe which Ididn't complain because I was in a rush, after I got my coffe I waited about 15 minutes for my grilled sandwich so when Ichecked if my sandwich was done I realized that they hadn't even made it which I had to wait another 5 minutes. The store wasdirty and floor sticky and the ladies making the drinks were not nice to customers. I always use the app to pay so I can getpoints, their machine wouldn't take my payment through the app so I had to use my card and didn't get any points. Read more

Dan Walton 3 years ago
1

Filthy! No customers. Garbage overflowing behind the counter. Trash all over the floor. All countertops for customer use was so... dirty. Read more