Reviews for Smoothie King in Affton, MO
I really want to thank immensely to SK for the amazing customer service ...and the fact the they have a designated cup for... people like me with allergies..it really means so so much ..thank you are you ladies are amazing xoxo Read more
I typically get the best smoothie here. For some reason today (10 am or so) I ordered and received a smoothie like normal. But... it barely had any fruit in it. Too sad. It should have been called Strawberry flavored drink. Read more
We had the pleasure of being waited on by Faith at the location on Gravois. Faith was working all by herself and was slammed... when we got there. She made everything perfectly and fast even though she had no help. I definitely recommend this place and ifyou are lucky enough to have Faith make your order you will not be disappointed!!! This girl deserves a raise or promotion orboth!!! Read more
Bald/buzzed headed girl tips herself even when you say no? Who does that lmao. I wish I could give back but it?s difficult times... as well for everyone. Please teach your workers better. I wish I could also give this review more stars because the smoothiesare great but workers seem to do as they please when it comes to customers money? Kind of sad that I have to write this review,either that girl needs better parental guidance or the management doesn?t do their job correctly. Read more
I've been a long time customer of Smoothie King and would frequent the Lemay store, which always has had great service. I've... moved, and the Affton location is now more convenient. I know it's new and just getting going so I waited until I had been therea few times before writing this review. The people are very friendly, but the service is ridiculously slow. The drive thru isalmost always 10 or more cars deep. I use the app to order and my smoothie has never been ready by the time I get there, and Igive it plenty of time. This morning, it was in the blender when I got there, but they gave me the wrong one. Luckily I hadn'tleft the store when I realized this and was able to get the correct one. This store needs to get more efficient. UPDATE: Thisstore has greatly improved! There seems to be more employees, which obviously improves on the quality of service, and mysmoothies have been ready and waiting when I walk in. The nice young man behind the counter always greets me by my name. Thankyou Management, for taking your customer's concerns seriously and making necessary changes! Keep up the good work! Read more
Smoothies are great but the wait is ridiculous at this location. I sat in line at the drive through for 30+ minutes while... watching the people inside come and go so much faster. If I weren't stuck in between cars I would've went inside had I knownthey come first. UPDATE: Then I make it back to work only to realize they gave me something coffee flavored when I asked for aChocolate Keto Champ. Great... Read more
CONCLUSION: Overall, to compare to the other local smoothie king locations, this location off Gravois seems to be significantly... less effective, more time-consuming, have lower customer service quality, and be substantially Les socially satisfying then anyof the other smoothie King?s that I frequently order from in the St. Louis area and is easily overall the lowest rankedsmoothie king franchise I?ve ordered at In my life! They have a lot of work to do! ? DETAILS: This particular Smoothie Kingfranchise location is very small and is for drive-through only without the option to order inside or choose ingredients fromthe inside menu. I am not 100% positive if it is the perception from looking inside such a small work space, but the insideemployees seem to be nearly tripping over each other and aimlessly dawdling listlessly often simply doing nothing but waitingfor another employee completing an order ahead of them to complete their current task and move out of the work station area, italmost seemed like an asynchronous process since the employees seemed to be so backed up. they asynchronous Lee are able tostart the next process of getting the ingredients assembled and smoothie blended properly. Have gone to this specific locationthree times now (simply due to the location convenience) with simple orders and I can confirm that the average wait time for theemployees to correctly finish my order and the overall total entry-to-exit Transaction time each of the 3 occcuraencesordered atthis location were ALL > TWO TO THREE TIMES longer as my typical average wait times in the other local smoothie king franchiselocations that I frequently visit in St. Louis (the one off Hanley and Dale and the one off of Manchester road are GREAT!). Myfinal observation worth noting before you make this your smoothie king of choice, was the extremely poor service-orientation andconfrontational disposition of the store manager/team lead at this Gravois location since she Read more
The smoothies were tasty and I wish I could have sampled their soups prior to leaving the area.