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Reviews for Jimmy John's in St. Louis, MO

Leah James 1 year ago
3

As a ex former Jimmy Johns employee from another store I?m very disappointed in this location. My American beefy crunch sandwich... was made wrong. I asked for extra sauce and lettuce and to add cucumbers, they forgot to put the crunchy onions and pickles, onmy sandwich and they gave me an easy amount of cucumbers instead of regular. Read more

Lucy Nguyen 1 year ago
2

They got my order wrong and the bread seemed like it was in the oven a bit too long (bottom was VERY crunchy and a bit burnt). I... ordered a club lulu with no tomato, add onion, and a club tuna with onion. I got my club lulu?..and another club lulu withcucumber and tomato. Read more

Zachary Krueger 2 years ago
1

June 15, I made an online order. Got to the store, not made. There's like 10 people working behind the counter and I've been... sitting here for 20 minutes so far. No food, no end to the wait in sight. Read more

Michael Logsdon 2 years ago
1

This is the second time they got our order wrong. They forgot my wife?s sandwich the first time and then accused her of lying... when we called. I made the mistake of going back when we were in a rush. The drive thru took forever. They got our order wrongagain. There were two guys just standing around in the way while a woman was working so hard to get the orders out. She was atleast trying. Read more

Shelby Brice 2 years ago
1

I placed an order for delivery. I work in an office building and we receive orders from this store on a regular basis. This is... the first time I received a call from a driver who refused to get out of his car or even pull up to the door to deliver my foodwhich I tipped beyond adequately (above 20%) for. I should not have to retrieve my food from the middle of the street when I'mpaying to have it delivered to me. If they cant deliver, they should just say they can not make the delivery. Never again will Iorder delivery from JJ. Read more

Gina Merkel 2 years ago
1

I wish I could give NO STAR BCS THAT IS WHAT THEY REALLY EARNED!! The cashier was nice although unfortunately he does not know... how to listen I told him what exactly ONLY what I wanted on my sandwich. I got what they wanted me to have on it. they put morethan enough meat on the first sandwich, that was wrong.I asked them to make my sandwich the correct way. they put two pieces ofturkey meat on my sandwich. I asked for my money back the manager had enough NERVE to say that the MEAT is portioned out andthat's the way it goes and that's when I threw my s*** away NEVER will I go to Jimmy John's in St Louis University on lacledeAve. NEVER AGAIN I want the owner to contact me. I am calling corp office in Illinois about this Read more

Btimmy 2 years ago
1

Complete disaster, horrible service, the guy in drive thru was so high he didn't understand anything I was asking. In fact he... was absolutely rude and was short with me when I simply asked for my drink. I used to love Jimmy John's and will never returnbecause of these incompetent employees. Read more

kahla lee 4 years ago
5

Okay!! This place is amazing! The employees were polite, funny, and were engaging with the customers. The manager was so sweet... and kind. I love seeing young respectful and educated black peoples working!! Go ahead with y?all bad self?? keep up with thegood work and making the world a better place!! Thanks again for having such great customer service!! Read more