Reviews for Imo's Pizza in St. Louis, MO
Pizza ran later than promised. Imo's customer service delivered. Thank you
Provel is not for everyone, but I personally love it. Maybe because I was raised on this pizza style. Still, take the four stars... with a bit of bias here and know that Imo's is not for everyone. But I'd suggest trying it and seeing for yourself. If you likeit, you very well may love it. (Note: this review is really for those visiting or recently relocated to StL. St. Louisians havelong made up their minds on Imo's and St. Louis style pizza.) Read more
Enjoyed the most delicious pizza last night via delivery by Imo's themselves. (Not by Uber, Doordash, etc. which, by the way,... are really taking huge cuts out of restaurants' profits, people!!) I hadn't had Imo's in awhile but this pie was absolutelyFANTASTIC! Delivery driver was prompt and quite courteous. In reply to other's recent review regarding cheese seeming to be likeVelveeta, next time be sure and try the mozzarella/provel mix cheese option instead of all provel which is their standard and,you're right, is a softer cheese which many locals love. Just not me!! Thank you, Imo's on Hampton for making my Saturday nightso tasty!! Read more
Its cracker style pizza but with a higher quality, pastry like flavor. Its not bad but the cheese tastes very processed like... Velveta cheese. Don't expect to be tasting anything that resembles normal tasting cheese with this pizza. Now their customerservice on the other hand is horrible. I ordered their pizza online and there was a problem with the order. Instead of gettingmy money back, they basically told me to eff myself and I wasn't getting my money back. I ended up having to go through my bankjust to get my money back and go through a third party online seller just to try their pizza. Would only recommend this placefor a once in a lifetime try for pizza enthusiasts. Read more
I ordered toasted ravioli and they forgot the meat sauce. Call back a few days later and asked for a replacement and they... refused. Now taking steps to get my money back. I would never go to this Imo's Pizza location, worst customer service. Read more
I ordered a 4 topping medium, well done with a mozzarella provel cheese mix for pick up. It was $17.44 and I gave the guy... $21.00. I wish I had looked in the box before leaving. It wasn't well done, there was no mozzarella and it must have been heldat an angle because all the toppings were in the back left corner of the box. I know it wasn't me because I held the box in mylap all the way to work. After trying to put it back together and make it edible for 10 minutes I noticed on the receipt, in TWOplaces it stated "Per Dom $25 credit 6-13-20" I was owed a credit and even though it printed, they didn't give it to me. I don'tknow about this location. Every other location I have used always get the order right and never dump the pizza. Read more
Visiting from out of town. Talked my mom into Imo's. A few minutes late, no biggie, stuff happens. Got the wrong order. Ok. No... problem, we'll call and let them know. (Unbeknownst to me, my mom did not want to do Imo's because she has had issues before,but like I said, I talked her into it.) So we call, immediately put on hold, ok that's fine probably busy. Lady picks up a fewminutes later, asks for the order number. My mom reads the order number from her email receipt. Lady has an attitude and saysno, the one on the ticket. Ok the ticket number, cool, gave it to her. We go back on hold. Guy picks up. Asks for the numberagain. We give it to him, explain we ordered Great Tastes of St Louis and got some random pizza, none of the sides. Dude asks uswhat kind of pizza, I asked how we were supposed to know? Start listing off the toppings, I guess he got annoyed and hung up onus. Kind of a bummer that I convinced my mom not to do domino's or pizza hut to have this experience. Edited to add: wiltedlettuce in my sandwich, chicken was stale, tasted like old oil. Also, a random piece of carrot???? Plus, bread is stale as helland difficult to chew. Idk if it's more difficult to chew than the chicken, but its definitely at least at the same level sothat's fun. On the upside, maybe my facial muscles will become chiseled? Read more
I find this rude that companies demand reviews. Yet get butt hurt if a review is bad on it. However, I am an observer by long... career of Security. So, I do pay attention in the interactions of other workers and other customers along with there reactionsin them. But overall, I do prefer to only rate that individual or people that I to encounter during my visit. Most of myencounters was during COVID Craziness.. while I had worked for/ Delivery guy in behalf of DoorDash, GrubHub and UberEats. Idon't do any more because of several issues both restaurant & customers behaviors. Along with safety and bad set up ateither. But I loved my pizza. Especially from here as a customer. Never an issue. Now I only do Uber. Read more