Reviews for Swiss Chalet in St. John's, NL
It was ok. Potatoes weren't cooked. They also were out of alot of food items Not even a pc of lemon or lime. My husbands ribs... were cold. Probably wouldn't recommend going to this restaurant before calling to make sure they have inventory. Read more
We were a table of 5, I am Celiac. The gluten free menu online says the Fries, my first choice, are Gluten Free. They are not.... Also, the Rice Pilaf, my second choice, says Gluten free , but it is not, so I settled for Cold Dry Mashed Potatoes. The plateshad no garnish, I had to ask for my Chalet sauce, the buns were cold in the middle, frozen in one case. One meal, the friesdidn't come, and we had to ask, two cups of tea came late, the chicken on Cesar Salad was Very Dry, the french fries weren'tvery good, my chicken had dry parts that were almost bone. Even the service was sub par. To rate my experience out of 10, Iwould say 3.5 at best. Read more
Ordered from skip waited an hour the skip driver showed up no order ready so the restaurant canceled the order and turn off the... service another half hour went by before I started looking for the order! By this time they had closed! Very unprofessional inmy opinion they could of called or simply just made the order instead of turning the driver away! Read more
Updating my review to 5 stars. The manager was very helpful in resolving an issue. Food was ready quickly, tasted great and dine... in service was excellent. Read more
The food here was really good and reasonable priced! The only reason I am giving 4 instead of 5 stars is that my hot chicken... sandwich was covered with WAYYY too much gravy. But it was still yummy. Read more
The garlic loaf is DEFINITELY not as advertised lol But this burger looks great! UPDATE: Restaurant reached out and explained... that corporate office changed the bread that they use, not this specific restaurant. Props to the team for reaching out andtaking action when there is a complaint! Updating to 5 stars becuase the specific restaurant doesn't deserve to suffer becuaseof a corporate action. Read more
It was my first time at this location. It was very clean and very modern looking. The food was very tasty. I had a burger and... a salad. Both were very tasty. I was skeptical about Kale in the Ceasar salad but it was very good. My companion had the ThaiStir Fry. The service was good too. I will come back to this location. Read more
Worst Experience going to Swiss Chalet . Been going to this location since it opened. Both meals came out Luke warm including... the appetizer . Even the Chalet sauce was barely warm. I Had to get the manager who was extremely combative right from the startand very rude just because we asked for a hot meal .This is the last time our family goes to the Kelsey location. If I find outthat owner owns all of them . I wont bother going to S.C anywhere in NL ..... Lots of other restaurants out there who arecompeting for customers . I realize that its not easy working in a restaurant but my job isn't easy either so if I'm paying fora meal with my hard earned cash it would be nice if it was hot and not have to defend my request. Read more