Reviews for Tim Hortons in St. Catharines, ON
the staff here is so friendly! Another tim hortons royally messed up our drinks and they fixed them with no issue and were super... kind the whole time! Thank you ???????? Read more
Was having a coffee when someone I know had to use the washroom. Turned out the women's bathroom was closed, they asked to use... the other washroom. One employee seriously told her no because she's a woman. I would give this review a 0 star if I could afterthat. Read more
Slowest Tim hortons, close dining room for absolutely 0 reasons, always screws up orders, and always offers the worst customer... service. Karen I hope you're smiling while reading this. Been coming here consistently for 8 years and still after every yearyall get worse. Read more
The renovations make it look nicer, but the neighbourhood is still sketchy. At least my order wasn't bunged up this time.
Three strikes you're out! First, there are people begging literally a few feet from the driveway window, basically in your way... and you have no option to get around them. Secondly the dining room is closed most of the time now because "not enough peopleworking". I feel sorry for people on foot because they can't go through driveway without being in a car. And last, do NOT orderan ice cappuccino as I have to agree with another comment "it's a watery mess". Doesn't matter what time of day you go through,the ice cappuccino machine is either not working properly or nobody at this location can make a proper one. I suggest if youwant one, go to the location on Welland Ave by Walmart as they know how to make one! I will make the extra drive to the otherTimmie's by Walmart as I am completely done with this location. Read more
Not sure why this location has gone so far down but it has. I stopped going there as no one seems to be able to make a proper... ice cappuccino. May as well just give me a carton of chocolate milk which is probably thicker than the watery mess I've beenserved. The people begging at this location is really a put off too. Read more
This location is not the best, pretty slow and crowded parking lot with cars often lined up out into the street. Do not waste... your time trying to go in to the counter. They prioritize drive thru and it takes them 4 to 8 minutes to serve each person inline. Also they have people begging for money in the drive thru and they don't do anything about it. If you can avoid thislocation you probably should. Read more
I visited here at 7:30 pm on Sep 17,2022. Food was great, Service provided from the person who takes order for drive thru was... spectacular. But One person ruined my whole experience. Person who gives food at the window was so unfriendly and rude. Imisunderstood what she say as 22 and than told her that I think my order is 8.22 one. But then she replied back saying ?thatswhat I told you?. After that somehow her face looked so angry and didnt say single word when she was giving out the food and Isaid thank you and good night to her. Her attitude towards me was extremely bad and I don't know what wrong with her. Read more