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Reviews for Tim Hortons in St. Catharines, ON

Craig Severy 2 years ago
1

This one is a joke. Management tells me they aren't your servant. 3 other people at the tables and management can't even take... one minute to deliver my breakfast to my table. Oh they do it for other people but sure hell can't for me. Princess my moneygoes towards your salary and you tell me your not my servant. Ya prove your in a good area. Good riddance. I haven't been therein over 6 years. Even better shorter hours they aren't going to last long. Proves customer service is everything but only amatter of time if it stays open. and now you're closed is the best grand finale. Read more

Lisa Mak 2 years ago
5

Out of all the Tim Horton's that I have frequented over the years this by far is my favorite location. The wonderful ladies and... Tyler are always so friendly no matter how run off their feet they are. Having just moved to the downtown core a few months, Iwalk over each and every morning for my ice cappuccino. A huge thanks to the amazing staff at this location. Only wish they wereopen weekends! Read more

Thomas Styles 2 years ago
1

Went there a few days ago. Location was very clean, but severely understaffed. Went in with one customer ahead of me who ordered... a coffee. Waited 25 minutes before just leaving since they were still working on making the coffee for the person ahead of me. Read more

Christopher Ward 2 years ago
2

Please stop stirring my cream only coffee with a dirty spoon, it always tastes like artificial sweetener and i cant drink it.

Arianna Mann 2 years ago
1

awful customer service. I don't usually review like this but I was literally just ordering a bottled drink as this tim hortons... is conveniently located near where I work. The male employee purposely made me wait and when the manager took my order, hedidn't realize why I was standing at the waiting area and thought I was going to confront them about the wait. He literallywhispered to the other employee saying "ignore her." Thinking I was there to say something when my order had actually just beentaken by someone else. The manager who took my order even had to tell him to not be like that as my order was extremely simple.I try to be nothing but compassionate and understanding in the food service industry, but this was definitely a slap in theface. Read more

Christopher Ndiweni 2 years ago
1

Standard tim Hortons can't complain. Problem is the hour of operation can be a pain which doesn't help much considering its the... only tim Hortons in the downtown area. Read more

Annie Huynh 3 years ago
5

A little bit disappointed about yesterday experience since I ordered Large Chai Tea and they gave me the wrong order, which was... a Large Triple Triple and I cannot drink coffee at all. But overall, this location is much better than another Tim locations,friendly staffs and always provide customers good services although they always busy in the morning. Read more

Garry Boyd 5 years ago
4

Got there in time for the office going to work crew. Easily 50 or more patrons ahead of me. I was impressed at the efficiency... the crew exercised while handling food and coffee orders simultaneously. This site has no drive thru window so the entire focuswas on the front. The crowd was rapidly dispersed with no obvious discontent. Rather impressive display of skill and pleasantnature. I recommend this site very highly. The atmosphere was pleasant and the man in the corner was a refreshing spectacle.Considering the volume of business the site was not unkempt. I enjoyed the visit. Read more