Reviews for Kelseys Original Roadhouse in St. Catharines, ON

Our family enjoys eating at Kelseys and specifically this location because of the excellent customer service. At our last visit,... Stephanie (2.0), served us above our expectations. We also enjoyed meeting the lovely franchisee, Dorothy, who ensured that wewere looked after and that we were having a great overall experience at the restaurant. We have been coming to this locationsince before the pandemic (even during, with all the restrictions), and we have to acknowledge that their customer service isconsistent and that's the reason we keep coming back! Read more

My boyfriend and I love coming here. The drinks are good and we love the food. I always get the spinach dip and we were very... excited to see the permanent addition of mac and cheese balls to the menu. Being able to sit outside on the patio in the summeris an added bonus. Read more

We had a great waitress serving all seven of us out on the patio. After bringing our food to the table and briefly leaving us to... indulge in our dinner she came back and asked how we all were enjoying the food. My grandson ordered chicken fingers however hedid not realize that they would be covered in sauce. Our waitress made it right by bringing him a new batch of traditionalfingers (no sauce) and also removed the first order from our bill. Food and drinks went down easily and we will return again. Read more

Just having dinner here. Amazing atmosphere. Very casual and fun. Staff here are very friendly and enhance the atmosphere. Very... helpful. The food is absolutely amazing. The photos in the menu look like the real thing. The food does not disappoint at all.The drinks (beer) are ice cold and so good going down. Besides the food and atmosphere, I truly have to say the staff make thisplace a perfect dining experience. I am truly a fan now. Will return for sure. Thank you. Read more

Ordered a half pan of nachos and spinach dip. Spinach dip was good, but the nachos were sad. Cheese on maybe 5 chips. As you can... see, $15 got us chips lol. I will say though, the atmosphere is great and our server was excellent. Food was very mediocre. Read more

Had a great meal. Pizza, chicken tenders, “Lightlife” burger, fries, onion rings, veggies and ice cream. The kids ordered a... chocolate chip cookie shake and it was fantastic! Unfortunately, we were so hungry we ate everything and have no photos offood! No reservations on weekends… that includes Fridays. Clean facilities and washroom. Server was friendly and attentive. Read more

Decided to try the chain food style for a change. And it is what it is. It's just okay. Menu is limited with not many good... options. I went with the high price item hoping it would be good. The steak and mashed potatoes. And it was worst thanexpected. Meat was chewy and rubbery for medium rare. Potatoes are powder potatoes and vegetables were just bleh. Service wasmediocre. Only thing I'd say that saved the experience were the Buffalo potatoe skins. Which were pleasantly good. All in allthis is why I try to stay away from such places. Read more

Visit Sunday October 17, 2021. Lunch for four. Mobility impaired accessible, lovely outdoor dinning area. Clean, good... atmosphere. Staff professional and attentive. Good food and beverage selection, reasonably priced. Always a good experience. Read more