Reviews for Dairy Queen Grill & Chill in St. Catharines, ON

This location of dairy Queen has a drive-thru. All the variety and would you expect .usually you get a little more. They also... have their own points program for every blizzard you buy you get a stamp. Collect five stamps to get a free blizzard. Also keepan eye out for special deals during the winter that tend to have 50% off all ice cream cakes. That was my review 5 years ago.In the last 2 years this DQ has gotten worse. 50/50 chance for a good blizzard. And never know when its really open. Timeschange. Read more

Strawberry Julius on a Saturday night? Sounds good to me. So happy to have this location in the West end. Quick staff and good... service. Occasional hiccup (recently no cheese with my pretzel sticks) but still good. Read more

Been to this location a handful of times but our most recent visit was notably bad, We waited at the ordering speaker for 2/3... minutes with no greeting or answer, there was no customers in line ahead of us in drive thru and none in store, so I said oklet?s drive up and order at the window maybe something is wrong with the speaker. We then sat at the pick up window for another2 minutes blatantly staring in at 6 or more young employees to which none came to greet us or take our order, the one young boyseen us out there and didn?t think to come ask us if we had ordered or if we would like to?. We circled around and ended upbehind another vehicle, the speaker came on instantly and they ordered, we then ordered and cars were piling up behind us,person ahead got their order within seconds, we then sat and waited for 1 small blizzard for another 5 minutes because theystarted working on multiple other orders that were behind us, ahead of mine. I paid $8 something for a small Skor blizzard withcheesecake added (assuming it was because I added cheesecake to my blizzard) and only got 3 SINGULAR pieces of cheesecake that Ipaid extra for!! Consider operating an establishment with some individuals over the age of 16 because these kids weren?t takingtheir job too seriously? Read more

Had a cake done with photo. It was beautifully done and decorated so nice. Exactly as we wanted and the ice cream was so fresh... and delicious. This location will definitely be our go to place from now on. So pleased and happy. Read more

Amazing service the one guy that works there Isaiah should get a 30 dollar raise because he was nice. Very awesome service!

We ordered two blizzards and the Peanut Buster Parfait - see delicious. Awesome drive thru service from Jenna, very helpful and... polite - great customer service! Read more

Sure the ice cream is expensive, but you know what you are paying for it and the staff is very kind and there is great customer... service. I would recommend it very well, as it has great ice cream and great staff! Read more

I went to buy a DQ birthday cake today and it took about 10-15 minutes to have someone realize we were there (There were only 2... staff members on the floor.. maybe someone called in sick?) That being said the drive through had 2 cars which I understand thatits a priority as well. ANYWAYS after waiting the teenage girl who cashed me out was extremely rude.. didn't even say hello orapologize for the wait, simply just told me the total for my cake. It was very awkward I also did realize the sign that was putup by the staff which wasn't very welcoming at all. The sign read "I scream, you scream we POLITELY ask the worker for ice creameh" I understand there is rude customers but to have a sign up making that remark is seriously uncalled for implying thateveryone is rude. I did not feel welcome....maybe older staff and more management around this DQ is needed Read more