Reviews for Papa Johns Pizza in St. Albert, AB
Although we love their pizza and it is quite affordable, their customer service is TERRIBLE! We ordered pizza for 5pm... (pre-ordered on the app) and didn?t end up receiving our pizza until after 6. They completely forgot our order and didn?t startmaking it until I called 3x and finally got someone on the phone and reminded them we had an order for 5pm. I really feel likethis is the last straw. So many times we?ve ordered and a problem has happened. Read more
My husband and I got a small pepperoni pizza, the jalapeño bites, medium pizza (whatever he got) and garlic knots, and Pepsi.... An assortment of dips, and the shaker seasoning. While I normally enjoy pizza, this time it was undercooked and theestablishment forgot some of the dips and shaker. It was not very enjoyable. Maybe a one off. Read more
Pizza it?s self was great. Very bad customer service. Took numerous times calling to have them even answer. Would not help fix... an order and when they for got to give the door dash driver our drinks they blamed door dash so now I?m out pop and money andthey are out of a repeat customer!! Read more
I ask for bbq sauce to be drizzled onto the pizza every time I order. Today when I ordered, the man on the phone said that there... would absolutely be drizzle on the pizza. There isn?t, and it?s just annoying when you?re guaranteed something and you don?t getwhat you asked for. Will not be ordering from here again. Read more
Overall score 6.1-Ordered a large thin crust Tuscan 6 cheese pizza. Was an average pie at best. Crust was dry and heavy, not... the best I've had around. Too much sauce. Not enough cheese. Read more
Papa Johns is one of our favourites in St Albert. The crust is good. Not greasy and a nice taste. It tastes like good crust!... The combination of ingredients to create their recipes seems very good as well! Along with some of those sauces you can dipin, it is very good. I did notice on our last couple of orders, the topings were a little thin. I am not too picky on littledetails like that, but they were sparse enough that I commented to my wife and she agreed. I have no science or data behindthis obs but it seems like they made a change maybe? Or if they didn't and i was putting up with 2-3 pineapples (at the most)on each ham and pinnaple then I was settling. Is it splitting hairs to suggest there should be 5 or more pieces of pineapple oneach piece? I said to my wife that I will not order from here again. But the truth is I probably will because I would like tofind out if this was just a bad day or two or if something has actually changed. Overall great pizza! But don't try to skimp ona few toppings. Read more
I've never even considered Papa John's as an option but I thought I would give it a shot. I have to say, I was expecting... something more like Pizza Hut (greasy) or Little Caesars (also greasy). I ordered in store and waited. The staff working weregreat. Very courteous and warm. As for the pizza itself, I was surprised. Wasn't at all greasy as I was expecting (and I orderedthe Works), stayed super hot my entire drive home, and I could actually taste the mushrooms - which for me is a good thing. Fortakeout / delivery pizza, I would definitely go back on taste alone. I do find the prices to be a bit on the higher side butoverall, if you're looking for pizza delivery, especially of you haven't tried PJ's yet, I'd recommend giving them a go. Read more
We have ordered Papa John's all over Canada and the USA....This was not a normal Papa John's experience or quality we have come... to love...There was hardly any toppings on the pizza and it was over cooked with the small amount of toppings clustered in thecenter of the pizza. WORD OF ADVISE!! Don't cut corners and cheep out when you make a pizza because you will get negativereviews and customers will not come back. Let's be honest it's pretty hard to mess up a pizza. The good news is they gave us acredit and when we order the next time if they meet the normal Papa John's quality we will edit this review. Read more