Reviews for Mary Brown's Chicken in St. Albert, AB

They need more workers around supper time. Called in to order and they said 15 minutes. Went 20 minutes later and the order... wasn't even ready. Plus I told them regular chicken not spicy. They gave me spicy. Read more

First time vidit. Not just another chicken place. Food well prepared and extremely tasty.

Staff very friendly and fast, food always hot and fresh. Couldn't ask for more. Also, watched a very rude customer confront the... cashier about a chicken tender being too small (it was, but he was incredibly rude about it) and the staff dealt with him verycordially. Read more

Staff was great however the original Mary Browns chicken burger I ordered wasn't. The meat was extremely stringy with lots of... elastic nerve tissue. I could not eat it all, I took little bites from the edges and threw the rest in the garbage. That's thefirst time I've had a "nasty" chicken burger. Don't think I will be going back any time soon. Read more

Just ordered a medium taters with a side gravy. Enjoying the fresh taters when I pull a hair from my mouth...then from the... tater, which the hair is cooked into the breading surrounding the tater. Blegh, wish I could get my money back but I'm notlocal. Read more

I arrived at 11 am August 27th. The doors were locked. I waited until 11:05 no indication of doors opening. I knocked on the... door as it was raining and it was past opening time. Two staff ignored my knocking. Both staff looked up at me but did not cometo the door. I knocked on the window at about 11:15. One staff looked at me but ignored me. I knocked again at about 11:20. Onestaff member came to the door and asked if he could help me? I asked if they were opening as it was way past opening hours. Hesaid that the manager was not there and they could not open until the manager came. I asked when that would be? He said they areon their way but didn't know when they would get there. I asked if he had an idea of when and he said no. He would not allow meto place an order for food until the manager came and I could not even use the washroom while waiting. I said I could not waitif he didn't know when they would open. He said fine don't wait then. He had no apologies for not opening. He didn't care atall. Another customer also left that had been waiting. I often stopped at this location when I was going out of town. It willnot happen again I will never visit this location again as they do not appear to appreciate my business I will visit otherlocations that do appreciate my business. They can not even trust their employees to take and start an order while waiting for amanager?? Very sad!! Read more

Just tried Mary Brown's for the first time. Couldn't believe how superior the chicken tasted compared to other fast food... chains. Fresh, not frozen, makes a HUGE difference. I definitely won't get fast food chicken anywhere else but Mary Brown's -tastes like homemade!!! Read more

March 2020 Update The St Albert location continues to be a few steps above the average Mary Brown location. Service is fast and... friendly. Chicken is always fresh and crispy. They will do well done/extra crispy if you ask. The new spicy chicken is excellentfor flavor and heat but I email HQ to ask them to back off the salt a bit. Original 2015 post This is one of Mary Browns bestlocations. Not all are nearly this good. Chicken is ALWAYS hot crispy and moist. Service is friendly and fast. Has been greatfor the last 2 years since ownership changed. Read more