Reviews for Papa Johns Pizza in Springfield, TN
Good delivery service. All products cooked well. Very happy with our timely order.
Remember the Nostalgic American papa John's food chain you know and love...? Yeah that's not this place anymore. They have... outsourced answering phones to the Phillipines, delivery drivers are outsourced to uber or whoever and there 8s one guy in thekitchen whom when the orders pile up he will send out cold mistake pizzas that he re-heated in the oven. And then you will getcursed out for calling them on it. Don't look to the upper management for help. They won't help you. I'd give zero stars if Icould. Close them all down already. Read more
Food is always on time if not early, hot, cooked to perfection, and the staff is always friendly. Will not order from any other... pizza places in town. Read more
Greeter/cashier was very friendly. Our family doesn't order papa John's often because the cost is rather high. This was a date... night for us to binge watch our favorite TV show. Food was tasty, but the crust was tuff. The crust tome personally is myfavorite part of PJ'S pizza. Read more
Picked up a pepperoni pizza and asked for an extra garlic butter which they usually give free, but today was told it would be... .75. Didn't bring any cash in because pizza was paid for online, so just skipped it. The pizza crust was not done right. It hada doughy taste which brought the taste way down. Focus on customer needs people. You MUST have them back and this visit was notthe way to do it. Read more
We ordered several pizzas for work and paid for them online. The order was placed over two hours in advance and we got a... delivery confirmation. When nothing showed up over thirty minutes after the delivery time we called the store. The pizzasweren?t made and weren?t going to be made. Apparently it was more than they could manage to make a couple of pizzas. Strangepractice for a pizza place. Read more
This will be no surprise to anyone after reading other reviews, but the incompetence here is astounding. After multiple orders... with this store we have yet to receive one that is correct or arriving within the time stated in the email after ordering. Weordered at 6:30 tonight with a 65-75 minute wait time. Totally reasonable right? Well, it is after 9:00 now and after multiplephone calls to the store, speaking to the odious manager, our orders still hasn?t left the store. No apology. No offered refunduntil requested. Just an excuse of ? we are short staffed? which happens to be their excuse every time. This store is anembarrassment, and nothing more than the perfect example of how companies shouldn?t be run. At this point we?ve ordered fromanother pizza company in town, had it delivered, and are done eating it, and our pizza is from this store is now where to befound. Update: Our order arrived at 9:21. It was ice cold. The fat on the pepperoni was even solidified and visible. I wouldstay MILES away from this store and their inability to function. Read more
Please tip these drivers! They work hard and deserve it! Great pizza!