Reviews for Captain D's in Springfield, TN
Food was good. We had a mistake in our order, but they corrected it without a fuss. ????
Nothing about this visit was good. I was here about an hr before close. I got the deluxe seafood platter. When I got home &... opened the container, all my food was completely inedible! The fish was overcooked, cold & the meat itself was brown. Theshrimp, I couldn't even bite into. Lastly, the crab cakes couldnt be eaten bc a fork would even hold up to get the food out ofit. IT BROKE THE FORK????????Even the sides were garbage. I just wasted $17 & definitely not happy about it! My entire dinnerwent straight in the trash. They just lost my business. Read more
Fish was the only thing not cooked hours or days ago. The fish was freshly cooked so it was good, hot and crispy. I have had... cooked food hours later and as far as the hush puppies and fried okra goes it was even staler than that so that's why I put days Read more
The past 3 nights my family has ordered Captain Ds for dinner and have gone there to pick it up only to return home and discover... items missing and entire meals wrong. And these aren't cheap orders for a family of 4. So, after trying once again tonight toorder and leave with our paid for meals, and discovering 2 items missing once we got home, I called the store directly. Someoneanswered and I gave my name and reason for calling being sure to say we had just left and what our order had been and tried topatiently explain my issue/ concern but was repeatedly interrupted being asked "what?" while I was speaking and then wasfinally hung up on after hearing what sounded like an annoyed response of "whatever" to my attempt at re-explaining the reasonfor my call. My family and I are frequent customers and have had enough. At this point we just want a refund and then we willtake our business elsewhere. Read more
I prefer seafood over beef or pork so Captain Ds just fit right. We've been to 3 states today on the road. This is the... cleanest Captain Ds I've encountered. And grilled salmon is available while others it's almost always out. Counter person isalso polite and friendly and plated meal is presented neatly Read more
Went to Captain D's in Springfield, TN, Order a 2pc fish. Paid $10.00. Window pick-up... When I got home it was the worse two... piece I ever seen in my life... It was dry as.." "... Look like it was set under the lights for way too long. Had to throw itout in the trash... Not even the dogs wanted to touch it.... The first time I had such a bad experience with Captain D's... Read more
Ordered a seafood feast all fish hush puppies and fries as the sides all the food looked dark except the frie that were the only... pleasant part of the whole order and they were cold but the fish has a hint of pink and I call to ask to just have the foodreplaced and told that all the battered fish they been serving has a hint of pink it?s a new fish or something after I wastransferred from the manager to the cook then was I told I could have a refund but seeing as it?s dinner and I have 4 kids Ilegit didn?t have time to change dinner plans Read more
Took the kids for lunch. My son love the Mac and cheese and my daughter loves the chicken strips. I personally love their... jelepano poppers! Store was clean and staff was friendly. Food came out quick! Read more