Reviews for Fast Lane Coffee Co in Springfield, OR
Excellent service. Usually order drinks for my crew once a week. Order is always correct!
I?ve gone to Fast Lane for over 8 years and never had it happen where I sat for around 12 minutes, while whoever was working... with having an extremely long conversation with the guest in front of me?. just laughing and carrying on. It?s ok to have agood-short conversation but over 10 minutes is ridiculous and rude. Went to Dutch Bros instead? and probably, indefinitely. Read more
I have been there 3 times now. The first time was great,cheerful staff,awesome drink. The second time, I ordered the same drink... but was charged a dollar more than the first time, when i asked why, the girl spoke to someone,handed me the change and walkedaway without a word. I decided to give it one more try.Today, I went through and asked for the largest size tea that they had,when it was made I said, I was hoping for the biggest size.The woman responded with, that is the 32 oz. size,you should haveasked for the 32 oz. ! I am not going back. That is disappointing service twice in a row. Good tea, though. Read more
I was charged $5 for an iced American with flavor. An iced americano was $3.50 and to add flavor is $1. He charged me for a... mocha which is stated as $4.50 but then charged me more because an americano has more shots then a mocha. I didn?t order amocha. He said he did this because his boss texted him said so. I was also up charged for adding cream to my americano whichwas not stated was an up charge. He also wasn?t wearing a mask. Read more
My favorite drive-thru coffee! Except the guy wasn?t wearing his mask over his nose...gross. And he held my cup by the RIM which... is unsanitary and I actually drink out of the cup (not a straw or the plastic top) so my mouth touched his hand/money germs. Heshould know some basic sanitation rules! But the coffee is GREAT! Read more
Love the customer service and of course the coffee! They have lots of other items as well and gave my dog ???? a treat! Local... coffee drive up that's been around for a long time. The ownership is very kind and responsive. I was glad to find out thatbusiness is going well! Read more
Oh my God! The most delicious Mocha Milkshakes hands down. In comparison to that Brother place, they use ice and make Mocha... Slurpee's. At Fast Lane they use soft serve ice cream, a real shake. Great service and very nice employees. I highly recommendthem. Oh did I forget to mention you can call ahead and they will have it ready for ya. ???? Read more
Recently moved back to Thurston and this place has been very good! Great prices too! I will definitely keep getting my coffee... from them! Read more