Reviews for Burger King in Springfield, OR
Got my order wrong , said they would but my name in the books came back for that order they gave me a chicken sandwich instead... (another mistake) then said they can't replace my original order because of their second mistake...at that point I was just donethey didn't want to make it right shame and it was the manager smh and they she forgot to mute the phone while she said "o well"very unprofessional Read more
Terrible fries...they dropped fresh and gave me left over hard piece's and long soft fries. I would have been fine if they ask... me if I wanted to wait for, perfect, crispy, hot and just enough salt Mickie D's potato sticks .....not the first time withfranchises. Read more
I don?t know why I?m placing this review it was just extremely frustrating. I always go to this Burger King and they always have... excellent service. I?m not trying to be a Karen. But I pull up to the box and try to get a double whopper meal and they keeptrying to give me whatever sort of cheaper special kids meal is going on idk. The dude keeps telling me it?s cheaper, yeah I getthat but I don?t want chicken nuggets and a whopper jr it?s not what I?m ordering. I think this is the first time I?ve beenlegitimately upset by a restaurant and I don?t even know why. Read more
Cold chicken frys like they were reheated or sat in warmer and burgers were made very slobby and missing condiments. Make sure... everything on the hamburger amd warm and made good not sloppy. Or get people that care about make food fresh and make goodhamburgers not slobby and missing condiments. Read more
Lobby is consistently closed due to staffing issues, or covid, or ??? On the plus side, I was able to risk my life walking the... drive thru. ???? food was good, and employees are nice though! Keep lobby open, and you'll have yourself a better rating nexttime I'm in. Read more
Why does this location get to decide when they want to close randomly, without notifying customers, or turning off online... ordering? Tried to order as part of the ridiculous birthday celebration, made the mistake of picking THIS BK to place my order,bought and paid for the order online, and show up to a locked door, hours before they were supposed to close. Couldn't evenre-place my order online because the coupon for the free whopper had been redeemed. They basically stole my money and left mewith no food. Overall not a surprising experience from the worst BK in the chain. I should have known better than to pick THISburger king out of all the ones in my city when it mattered most. Lesson learned. I'll do McDonalds next time; they at leaststay open when they're supposed to. Read more
Worst experience at BK....waited an extremely long time (31 minutes in the drive through) and we only ordered chicken nuggets.... Waited specifically for spicy ones and received a weird mix of cold and undercooked nuggets ???? At least the girl working thedrive through was kind. My son was too afraid to eat them and threw them away because he didn't want to get sick. Don't wasteyour time at this one ???? Read more
They are always short handed. I can't hate on the workers, it's unfortunate.