Reviews for Tim Hortons in Springfield, OH
They're staff is unorganized. Multiple staff didn't know which job function they were suppose to be doing. I was standing in... line all by myself waiting and they told me when I got to the window they didn't know I was there. Food is great though! Read more
It was 640pm and was in Springfield. I parked and went inside to the restroom and was going to order coffee and tim bits once I... get out. They guy working the counter looks right at me and says our lobby is closed. I said ok...is the drive thru open. Hesays yeah. I get in my car and go up and some lady takes my coffee order. I say can I have 10 honey dipped tim bits. She says weare out of tim bits. (I literally was just inside and saw they had them). I said ok can I have a honey dipped donut. She said nowe don't have them. I then ask if I can have a Boston cream donut. She then informs me they don't serve any food after 6pm. Itake my coffee and go. And there was no customer service. Like I was inconveniencing them. Maybe the early crew is better ?? Read more
This location is absolutely ridiculous when it comes to DoorDash. I?ve had orders for the last three weeks in a row delivered... with half my items and this last one was not even my order. I ordered multiple items including a drink and they brought meTimbits and nothing else. I am done with this awful branch. DO NOT order through DoorDash (actually their mobile app) becausethis branch will not get it right. My dasher even said that TH is one of the worst to companies to dash for. Tried calling thebranch and nobody answered and no voicemail set up. Please stop wasting your money here. Read more
I called every morning with a big order of donuts, bagels, and coffee and each morning they were ready when I needed it and... always extremely friendly. They are a busy location and work extremely hard, and I know my large last minute orders had to bean added stress but they never showed it, they helped take things to my car if able and were so pleasant. Best TH inSpringfield!!! Read more
Man, this Tim Hortons is horrible in the mornings! I've dealt with rudeness at the speaker, to my orders being made wrong... several times I kid you not the last two times I asked for a BLT plus what I add they made my sandwich with bacon and justcheese!! It was the dryest sandwich ever!! Where was the lettuce and tomato?it comes with it!! Also them not being opened whensupposed to be. Maybe they are short staffed maybe they aren't but the service has been pretty upsetting lately I only go thereso much because it's the only coffee shop that I don't have to go out of my way to get when headed to work. Read more
I love Tim Hortons, and this location specifically does not disappoint. I always use the drive thru, and their employees are... super friendly and service is fast and accurate. I prefer this location best over the other 2 in Springfield because of this.Food always tastes great, especially the vanilla dips. Thanks for all you do! Read more
No one manning the counter. Waited probably 3-4 minutes for anyone to even come out. Tables dirty. Trash overflowing. No music... playing inside to give a welcoming feel. No sugar / sweetner / stir stick supplies available to customers except by askingsomeone who isn't at the counter. Donut I ordered was stale, at least a day old and hard. Owner really should read these reviewsand address the problems. Read more
Always out of stock of breakfast items and iced capps are never cold enough. It's basically watered down coffee with whipped... cream on top. ???? Read more