Reviews for Kum & Go in Springfield, MO
I come in here almost every night. I will lead with a compliment, I came in on Thursday and there's always a sweet cashier at... the counter. He pushes rewards so hard to me but I never wanna sign up because I'm lazy. I appreciate every time I see him! Onthe not so great side, why I really am commenting which I usually never do. Came in tonight, Saturday night and there's acashier I see occasionally, not the same guy. He was making inappropriate comments when I bought a Kinky shot, "Feeling kinkytonight?" I tried to laugh it off and break eye contact but he wasnt getting it. Turning around next time I see him at thepodium, big yikes. Read more
Came in around 3AM yesterday, got two muffins... they had gone bad on 8/21/22 and it was 8/22/22.... so it was very expired as... it had been made on 8/19/22 They were horribly stale... I work at a gas station and even we know to check our products onceevery few days to keep things fresh on the shelves. This was disgusting and there is no telling what else may be expired. CHECKTHE FOOD EXPIRATION DATES BEFORE BUYING THEM. I don't want anyone else getting sick. Read more
I have been to this location numerous times and the store is always clean and nicely organized. The reason for this review today... is to mention Anthony. I believe he works overnights on the weekends. I really just wanted to emphasize how much he goes aboveand beyond for every single customer that walks through the doors. I have observed him being kind, patient and efficient. Evenwhen he is the only employee working he is able to be multitask and ensure every customer gets what they need and is taken careof. Tonight there were multiple customers in the store and he patiently answered every persons questions and served us allwithout making us feel rushed or like an inconvenience. Every time I am in there I appreciate his level of customer service. Ifeel that customer service is often not what it used to be so it is very refreshing to know that every time I enter that store Iwill be met with service that goes above and beyond what is expected. So, thank you Anthony and the entire team at store #0480for bringing excellent customer service and allowing me to leave with a smile and a great cup of coffee! Read more
If you're there looking for breakfast, forget it. All the food is made before 6am. I usually arrive around 8am and theres hardly... anything there. If you're lucky there will be one or two soggy sandwiches waiting for you. If you ask for a specific breakfastitem they say they're out. Didnt realize breakfast was over at 8am. Read more
I use the mobile fuel app almost daily and today I was pulling into kum n go to get the free coffee and I get a notification... saying a $92.91 transaction happened. The app glitched when I opened the app, it reactivated the gas pump I was using earlierthat day and someone filled their car/truck up on my dime. It put my account negative and I'm not sure what to do. As a bigcorporation this shouldnt happen and if it happens to me this must happen to a lot. I shouldn't pay for someone's gas I drive mypersonal car for a living and I pay for my own gas with my job. This is hurting me a lot. Edit: Got ahold of corporate and theyrefunded my money back the same day. Read more
The cashier that's working overnight tonight is an amazing woman!!! I can't believe I didn't get her name. But she helped me put... gas in my car so I was able to make it back home. It's things like this that puts my faitg back in humanity! From the bottom ofmy heart thank you!! The manager sure knows how to have the right workers. Good job Joel!! Read more
Just a great ???????? place all all around. I love going here to get gas and buy coffee. Always fresh coffee and a clean place... to drop a log. Can?t ask for more. Read more
Usually I love this place but today I came in and got some parfait and a tuna sandwich but both are expired. Very disappointing... and I can't just take them back in right now because I grabbed them on my way to work not that they gave me a receipt to takethem back anyways. This is why I always take receipts but of course the lady working didn't give me mine. Read more