Reviews for Casey's in Springfield, MO
Pumps are great . Customer Service clerks fair
I am so disappointed and irritated ???? it?s 7:45am and I stopped at casey?s specifically to get a piece of breakfast pizza. I... don?t get to come this way often and I actually left a little early just so I could stop. Well appearantly this casey?sstruggles with time management because they didn?t have any. Not for another ten minutes. It?s just a little frustrating thatpizza is one of casey?s main Staple items so how do they not have it?. Let?s try harder, you would think all these one starreviews would be an indication that some changes need to be made. There were three employees, but only one cashier and a line ofabout 6 customers. Everyone was just standing around, except the manager who was chatting it up with the guy checking out. Afterthis experience and reading some reviews here I will NOT stop here again. Read more
I ordered two pizzas and an order of potato bites. The order was going to take 30 minutes to make and was anticipated to be... completed at 3:45pm. I arrived at 3:48pm and the pizzas had not even been started. I received an apology from one of theemployees as they said they were short staffed at that moment. I was told 10 more minutes. I came back 10 minutes later and theystill weren?t ready, they were just getting into the oven. I did not receive them until 4:23pm, over 30 minutes late. My potatobites were cold and the pizzas we usually enjoy just weren?t worth the wait this time. I can understand difficulties encounteredby staffing shortages and I am not an impatient person, but the apologies didn?t seem genuine, there was no sense of urgencyamong any of the staff, and the quality of the food suffered. Read more
Walked a mile to use the restroom for it to be ?just to be out of order.? This was so terrible, being that every other gas... station was closed. Scott is a terrible cahsier with no solutions to issues within the store. Read more
Poorest run Casey's I've ever seen-a true embarrassment to the brand. Gas is sometimes cheaper here than elsewhere, but often... the sign by the road will be higher than at the pump for days. Keeps business low. Good luck getting a receipt at the pump. Never got one in multiple times. Pumps frequently out of order. Restrooms out of order. Employees always talking, neverworking. Never stopped in the morning, but as other reviews show, the store is walking disaster then too. Worst of all, thisis practically a brand-new store. Read more
Food is great but dont trust the delivery. The driver dropped part of our order and blamed the store. When we went up to fix it... we saw them lying in the parking lot. The store was nothing but helpful and replaced the dropped item. Read more
This is the 2nd day in a row that in stopped in around 4:30 p.m. to grab a slice of pizza. They were completely out both days. ... Today the employees were talking about what they were planning on eating and what sauce they were going to have... sure hopethey aren't planning on pizza. Read more
Drive by at 5:30 this morning and it wasn't open. Normally it's very clean. The staff is nice. They don't have bagel... sandwiches at this location... Read more