Reviews for Dunkin' in Springfield, MA
I always ask for a (pumpkin spice) and have to ASK for extra stuff bcu always make the lattes so dark.
This is place is ghetto and the workers get mad at you for asking for extra sugar in the drink and they always don?t wanna make... any drinks or food Read more
I don?t understand how an order with one coffee you can still get wrong. Always incorrect coffee orders. I ask for pumpkin... coffee I get a regular coffee. Seriously I?m here almost every day an I rarely get my order correct so I?m always going back inan you guys are right next to my house an on my way to work so it?s easier for me to stop here, but then I end up stopping atanother for them to fix the one you guys messed up. All I want is a medium pumpkin iced coffee extra cream a liquid sugar simpleorder. Read more
Buying breakfasts for the kids is a a very easy drive thru service. Nice employee
To whom it may concern.. but i can tell from the service that the employees at this establishment provide they don?t care. The... morning crew is the worst set of human beings i?ve ever had the displeasure of having to deal with. They don?t care about anyonewho comes inside.And it?s a select few, not everyone. The store manager has no backbone and she allows them to text, haveheadphones, and disrespect customers. As customers we are less than and that is not supposed to be the case in the slightest.I?ve been told to my face that I am just a customer and this is there establishment so how they treat me is irrelevant. Thisplace needs an attitude adjustment pronto. Read more
Constantly making my drink with no flavor. I'll stop ordering from here for now on. Nothing worse than getting to work and... realizing the drink I was looking forward to tastes disgusting. Sometimes I don't remember to double check before I leave, mostof the time I don't have time in the morning to wait around for it to be fixed. Read more
STAY AWAY!! This place is terrible. I head to work about 2pm and had been stopping for a midnight coffee a few days a week. That... was until I ended up getting a half inch of grounds on the bottom of my cup. I also had ordered some food and it came out cold,not even close to the portions it was supposed to have, or even made correctly. And yes, the drive thru is a disaster. Thebuilding is nice enough though. I hate to say it but, fire everyone and start with a new crew that actually want jobs. Read more
Get rid of the guy with dreads that works here he always complains to make lattes and he's always being lazy and making the... drinks wrong and not doing his job and being rude to costumers and they lock the doors at 3:00 or 2 sometimes and lie and sayit's closed and they blast music Read more