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Reviews for Dunkin' in Springfield, MA

Paul Tall 1 year ago
1

It took 5 minutes for someone to wait on me I thought the store was closed finally when they did they weren't too friendly.

Caly Elias-Studley 1 year ago
2

This location does well, until management leaves. Then do not expect any quality in your order. Probably better if you just go... to another location. Read more

Stephanie Attoumo 1 year ago
2

Stopped by today for an iced coffee and a snack. The young woman handed me my items without a straw or napkins. She starts... walking away and I ask her for them. She walked back over, hands them to me, and walks away again without even speaking to me.She's either having a rough day or needs a new career field. I've been to this location before and everyone was friendly. Read more

Joseph Moss 2 years ago
4

D&d on Congress & dwight st .is a nice place to get a cup of coffee & a donut

Kamila Torres 2 years ago
1

Definitely the worst came to get coffee specifically told them 6 cream 2sugar and got to the window to get 1 cream 10 sugars... very hot tasted burnt so asked the girl can I have it 6 cream and 2 sugars it tasted like 10 sugars please she gave me attitudeand so did the manager never visiting again the next one she gave was worst ended up tossing in trash thank you Dunkin? Read more

Brit Taylor 2 years ago
1

They literally just toss everything at you at the window. Like I get you guys probably have a "timer" and all but relax a bit.... Just a tad bit? Read more

Henry Brodecki 2 years ago
4

Friendly and very good service they had more people working than anther location so it was faster service

Brenda L. Zamora 2 years ago
1

I wish I could give a review individually to staff. The young girl that took my order was very pleasant and kind. Very... professional! As she was taking my order there was extremely loud conversations within rest of staff. Too loud that we couldbarely hear each other. She kept apologizing. Then as I was sitting drinking my coffee and eating all I could hear was arguingand the B word here and there. Won?t be coming inside anymore! Read more