Reviews for Taco Bell in Springfield, IL
Terrible customer service in the drive thru. Tried placing my order and was spoken to in a very condescending and cocky tone. ... I tried ordering tostadas which are no longer on the menu which I didn?t know. The guy was sarcastic and rude. I canceled therest of my order and left. I won?t be back. Read more
I got sick after eating at this taco bell. They may have changed their recipe or just used bad ingredients. But their service... was quick. Read more
Just left the drive-thru (july 14th 1pm 2022) And the middle-aged black gentleman at the window was very courteous and... professional And you can tell it wasn't an act, so he'sprobably an all round good dude outside of work too.. So it was nice tobe treated with respect. At a fast food place in Springfield, totally not used to it, here. Read more
The service is terrible, the workers are often too lazy to prep the food or start the friers so if they aren't running, they... dont have to clean it! If you come anytime after noonish it always seems like a party in there hootin and hollarin but neverbusy, never prepared. I dont know why Taco Bell hasnt shut this store down because obviously the people inside working dontcare. Read more
Don?t expect your order to be correct or complete. This is the closest Taco Bell to my house so I kept hoping it was a one off.... But after my 3rd time, it?s definitely the norm here and I?ll drive the extra couple of minutes next time. They will sub thingsand not tell you and completely leave things out. No body there seems to be able to put together burritos either. Read more
Great attention to detail when taking my order but for what? How do you get that wrong!?
Always friendly service good food fast. Who closes at 6:00 on a Sunday and stays open till midnight on Wednesday??? That sounds... like a really bad business decision. Maybe you just can't get people to work that late on a Sunday but they will on aWednesday??? I get it. You're closed. Turn off your lights then!! That's just wrong. Read more
Ordered food from the Springfield, IL location on Toronto rd. Among the worst experiences I've had at one of the restaurants to... date. From bad tasting (rotten?) food to messing up the order, to many things to mention. I don't know why I keep buying foodfrom TB. The company as a whole has gone downhill so much in the last few years and they're only getting worse. We all need tojust boycott the company and maybe they'll get their act together. Read more