Reviews for Pizza Hut in Springfield, IL
Fast and friendly service. Pizza was hot and made correctly.
Great experience- Food ready as ordering when I arrived. We went for some boneless chicken and a medium pizza. Both tasted... great! Read more
Great experience- Food ready as ordering when I arrived. We went for some boneless chicken and a medium pizza. Both tasted... great! Read more
I'm sure they're only open in the evening? What a joke biden's America ruined our country nobody wants to work and you can never... get good service anywhere. ???????? Read more
I'm sure they're only open in the evening? What a joke biden's America ruined our country nobody wants to work and you can never... get good service anywhere. ???????? Read more
My order number is 3220508190848001432038510. I ordered a pizza and 5 breadsticks. The delivery guy didn?t ring the bell while... he left the order at my doorstep. I almost waited for more than a hour for my order. The app didn?t update the status too. Itkept saying preparing. Finally after an hour and a half I opened the door just to check and the order was lying on the doormat.It was all cold. I also ordered 5 breadsticks. They gave the bread like a baked cake without even cutting it into pieces. I meanhow long does it take to cut the bread. It was horrible I trashed the breadsticks because it didn?t taste good. It?s alright ifu don?t want to ring the doorbell but atleast update the app about the delivery status. I ate a cold pizza. I called up thestore to inform and the guy who answered my call left me on hold. I waited and disconnected. Still didn?t receive a call backfrom the store. Read more
My order number is 3220508190848001432038510. I ordered a pizza and 5 breadsticks. The delivery guy didn?t ring the bell while... he left the order at my doorstep. I almost waited for more than a hour for my order. The app didn?t update the status too. Itkept saying preparing. Finally after an hour and a half I opened the door just to check and the order was lying on the doormat.It was all cold. I also ordered 5 breadsticks. They gave the bread like a baked cake without even cutting it into pieces. I meanhow long does it take to cut the bread. It was horrible I trashed the breadsticks because it didn?t taste good. It?s alright ifu don?t want to ring the doorbell but atleast update the app about the delivery status. I ate a cold pizza. I called up thestore to inform and the guy who answered my call left me on hold. I waited and disconnected. Still didn?t receive a call backfrom the store. Read more
Do not order here !! We ordered pizza at 5:00 p.m. and have not received it. It is now 7:02 p.m..... no pizza ?? We reported... it to the store and they said they were short staffed but the app says it was delivered. We reported to the order to corporateand it was just a horrible experience. Don't waste your time at this store.... Very sad. * Update.... Another worker came tothe rescue and they refunded my food with new hot pizza as well. Thanks for making up for the time. I guess the manager thatthey had took all the orders and showed them all as completed and then quit. Sorry that your manager was that irresponsible. Thanks for making up for it. ***** Read more
Do not order here !! We ordered pizza at 5:00 p.m. and have not received it. It is now 7:02 p.m..... no pizza ?? We reported... it to the store and they said they were short staffed but the app says it was delivered. We reported to the order to corporateand it was just a horrible experience. Don't waste your time at this store.... Very sad. * Update.... Another worker came tothe rescue and they refunded my food with new hot pizza as well. Thanks for making up for the time. I guess the manager thatthey had took all the orders and showed them all as completed and then quit. Sorry that your manager was that irresponsible. Thanks for making up for it. ***** Read more
I will never order from this store again. Two nights in a row i have attempted to order delivery to my work. My order was taken,... paid for with a 20% tip for the driver added on, and never delivered. After calling around i got their support line only to betold my order had been cancelled because they sent their driver home early, which would be fine, except that i was neverinformed of this until i had actively attempted to find out what was going on with my order an hour after the store showedclosed online. Absolutely rediculous. And i still have yet to be refunded either purchase. Read more
I will never order from this store again. Two nights in a row i have attempted to order delivery to my work. My order was taken,... paid for with a 20% tip for the driver added on, and never delivered. After calling around i got their support line only to betold my order had been cancelled because they sent their driver home early, which would be fine, except that i was neverinformed of this until i had actively attempted to find out what was going on with my order an hour after the store showedclosed online. Absolutely rediculous. And i still have yet to be refunded either purchase. Read more
I asked for the pizza to be delivered at 5:45pm for a birthday party and it was delivered at 5:00pm, before most of the guests... had arrived. So they all got cold pizza and wings. I hope next time the pizza will be delivered at the requested time or atleast as close as possible. Thanks. Read more
I asked for the pizza to be delivered at 5:45pm for a birthday party and it was delivered at 5:00pm, before most of the guests... had arrived. So they all got cold pizza and wings. I hope next time the pizza will be delivered at the requested time or atleast as close as possible. Thanks. Read more
Our pizzas were poorly made and tasted as worse as it looked. We were visiting from out of town and we most definitely will not... return. Read more
Fast and friendly service. Pizza was hot and made correctly.