Reviews for Papa Johns Pizza in Springfield, IL
Ordered one of the new papa bowls for pickup. It was yummy. Melissa was very helpful with my questions.
If I could give it no stars I would back story I order from papa John?s ALLLLL the time? just order from papa John?s on... Stevenson they are so much better, they don?t forget your order items, and are A LOT less rude Read more
Did a phone order. It was easy. Order was ready when they said it would be. Staff was friendly. Pizza was good. Everything was... done right! Read more
Everything is trash. I get take out and the employees are cussing and throwing the dough on the counter as hard as they can.... They are all arguing when there are children in the building. I have gotten delivery before and waited two hours for a coldpizza. This place needs to close or get some better employees. Read more
I strongly dislike the LENGTHY centralized ?call center? approach to what for 50 years has been a 1-2 minute SIMPLE telephone... pizza order. Sad that prices INCREASE while customer service DECREASES. Read more
best place to buy old wings n raw pizza dough, first time eating papa johns...never again and just like that 45 dollars down the... drain Read more
Manager is very rude. Our order was delivered after a two hour wait. The driver told me they made the order wrong and had to... remake it. The 2 hour wait would have been okay if it was edible. NO cheese in the center... about 1/2 of the pizza. Our halfand half pizza was made with all toppings on both sides. When I called the store, the female manager first argued with me aboutwhat I ordered. She finally agreed the order was made wrong. She stated they only had two people and they were swamped. I dofeel for businesses in this situation, but I paid 30 dollars for a two hour delivery and a pizza not made the way I ordered itAND it was nasty. I did talk her into a free replacement pizza...but she did not offer it. If I get the replacement pizza, Iwill never order from there again. Read more
They have good pizza and the prices aren't bad.